Customer Service Jobs in California
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Were looking for Customer Service Professionals for our San Diego, CA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Associate - Bilingual Spanish - Hybrid
- Woodland Hills, CA
- 15 days ago
- Woodland Hills, CA
- 15 days ago
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...
Busy auto parts retailer seeks customer service professional. 1 year experience in customer service (call center experience preferred.)...
Essential Skills: Ensure the highest level of face-to-face customer service to both clients and employees Work on show floor for all No....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The MCSR alsoperforms business development, and customer service-related duties....
One year related experience required with customer service preferred....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
We are a busy emergency/specialty hospital that takes pride in providing the best customer service and veterinary medicine in the county!...
Sales and Customer Service Associate / Outbound Sales
- Los Angeles, CA
- 17 hours ago
- Los Angeles, CA
- 17 hours ago
WHAT YOU WILL BE DOING: Proactive Sales Outreach: Conduct outbound sales calls to new, potential, and past customers, educating them on product benefits, promotions, and cross-sell opportunities to...
Client Relations Specialist - CA EOR
- San Luis Obispo, CA
- 19 hours ago
- San Luis Obispo, CA
- 19 hours ago
The Client Relations Specialist monitors each program recipients ability to manage their program, and provides customer service....
Lead Retail Customer Service Associate
- Rancho Cucamonga, CA
- 21 hours ago
- Rancho Cucamonga, CA
- 21 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
As a Customer Service Associate for a Wholesale Markt, you will play a key role in providing excellent customer service while handling transactions efficiently and accurately....
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in California
Highest Education Level
Customer Services in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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