Customer Service Jobs
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments....
- Choice Vets Pet Care
- Fairview, PA
- 2 days ago
- Choice Vets Pet Care
- Fairview, PA
- 2 days ago
This team member must have strong, direct customer service experience....
Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Client Relations Specialist - Northeast Region - AZ - On Site
- Chandler, AZ
- 4 days ago
- Chandler, AZ
- 4 days ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
Banking Customer Service Representative - Onsite
- North Lauderdale, FL
- 4 days ago
- North Lauderdale, FL
- 4 days ago
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....
Bilingual Spanish/English Banking Customer Service Representative - Onsite
- North Lauderdale, FL
- 4 days ago
- North Lauderdale, FL
- 4 days ago
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....
Client Relations Specialist - West Region - AZ - On Site
- Chandler, AZ
- 5 days ago
- Chandler, AZ
- 5 days ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
Veterinary Client Service Representative - Call Center
- Middletown, CT
- 7 days ago
- Middletown, CT
- 7 days ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Bilingual (Spanish/English) Customer Service Representative - Onsite
- Hialeah, FL
- 7 days ago
- Hialeah, FL
- 7 days ago
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 8 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 8 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments....
Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers....
Client Relations Specialist - International Region - GA - On Site
- Duluth, GA
- 13 days ago
- Duluth, GA
- 13 days ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
Client Relations Specialist - Southeast Region - GA - On Site
- Chandler, AZ
- 13 days ago
- Chandler, AZ
- 13 days ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs Nationwide
Highest Education Level
Customer Services offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Quality Control Inspection
- Housekeeping
- Store Management
- Collaboration
- Reading
- Military Background
- Asset Protection
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Cashier Skills
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Reporting
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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