Customer Service Jobs
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 1 hour ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 1 hour ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Client Relations Specialist - Canada - On Site
- VensureHR
- Quebec, QC
- 2 days ago
- VensureHR
- Quebec, QC
- 2 days ago
Essential Duties and Responsibilities Learn and convey knowledge of all technical stacks utilized within the organization Provide exceptional customer service and support Scheduling web-based meetings...
Client Relations Specialist - EOR - AZ - On Site
- VensureHR
- Chandler, AZ
- 2 days ago
- VensureHR
- Chandler, AZ
- 2 days ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
Client Relations Specialist - North Central - AZ - On Site
- VensureHR
- Chandler, AZ
- 2 days ago
- VensureHR
- Chandler, AZ
- 2 days ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
- Choice Vets Pet Care
- Fairview, PA
- 9 days ago
- Choice Vets Pet Care
- Fairview, PA
- 9 days ago
This team member must have strong, direct customer service experience....
Are you passionate about providing excellent customer service in a dynamic, growing environment? Do you thrive in a team setting where you can learn, grow, and make a real impact?...
Were looking for Customer Service Professionals for our Fredericksburg, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Were looking for Customer Service Professionals for our Fredericksburg, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Client Service Representative - Front Desk/Cancer Center
- Norristown, PA
- 2 days ago
- Norristown, PA
- 2 days ago
About the Customer Service Representative Role: We are looking for a Customer Service Representative to join our growing team!...
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Bilingual Spanish - Hybrid
- Woodland Hills, CA
- 15 days ago
- Woodland Hills, CA
- 15 days ago
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...
Located In Old Town Alexandria. We make made to order sandwiches with a high standard for hospitality and guest service in a retro vibe. We are looking for a professional that thrives in an...
Essential Skills: Ensure the highest level of face-to-face customer service to both clients and employees Work on show floor for all No....
Supports commercial relationship managers and group managers with treasury and deposit products in partnership with internal bank Treasury, Retail Banking teams and other business line referral programs...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs Nationwide
Highest Education Level
Customer Services offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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