Teller Supervisor Jobs in New York, NY
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
- Moonachie, NJ (6 miles from New York, NY)
- 2 hours ago
- Moonachie, NJ (6 miles from New York, NY)
- 2 hours ago
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
- Nyack, NY (23 miles from New York, NY)
- 3 days ago
- Nyack, NY (23 miles from New York, NY)
- 3 days ago
This includes but is not limited to: check cashing, processing deposits, processing loan or credit card payments, answering balance inquiries or other account questions, admitting customers to their...
- Emerson, NJ (15 miles from New York, NY)
- 4 days ago
- Emerson, NJ (15 miles from New York, NY)
- 4 days ago
As a Teller Lead within PNC's Bergen Region Retail Banking organization, you will be based in Emerson, NJ....
- Perth Amboy, NJ (21 miles from New York, NY)
- 10 days ago
- Perth Amboy, NJ (21 miles from New York, NY)
- 10 days ago
As a Teller Lead within PNC's retail banking organization, you will be based in Perth Amboy, NJ....
Location: 3 West Main Street - Pawling, New York 12564 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller, you...
Teller Manager (Bilingual Spanish Preferred) Hempstead
- Hempstead, NY (20 miles from New York, NY)
- 45+ days ago
- Hempstead, NY (20 miles from New York, NY)
- 45+ days ago
oversight of simple to complex daily Store administrative duties Decisions more advanced teller transactions as well as processes teller transactions that range from routine to advanced, including check...
Location: 3000 East Main Street - Cortlandt Manor, New York 10567 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead...
Demographic Data for New York, NY
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Salary for Teller Supervisor Jobs in New York, NY
Highest Education Level
Teller Supervisors in New York, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Mortgage Lending
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Cross Selling
- OFAC
- Mortgage Processing
- Wire Transfers
- Financial Services
- Branch Management
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Finance
- Decision Making
- Customer Relations
- Listening
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Coaching
- Employee Development
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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