Teller Supervisor Jobs in New York
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
Head Teller **Reports to:** Branch Manager **FLSA Status:** Non-exempt **Salary Grade:** NE10 **Supervisory Responsibility:** Yes **SUMMARY:** Provides above standard customer service. Accurately...
This includes but is not limited to: check cashing, processing deposits, processing loan or credit card payments, answering balance inquiries or other account questions, admitting customers to their...
Banking, Consumer Lending, Commercial Lending, Mortgage Lending, and other service channels....
Location: 1848 Empire Boulevard - Webster, New York 14580 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller,...
. > Oversee and adhere to requirements pertaining to branch security, fraud prevention and BSA; identify counterfeit currency and monetary instruments. > Act in Branch Manager's absence as needed. >...
Teller Operations Supervisor - Huntington Branch
- Huntington, NY
- 12 days ago
- Huntington, NY
- 12 days ago
Summary: Supervises a teller line that processes a variety of financial transactions including check cashing, withdrawals, deposits, and loan payments....
Essential Functions/Job Qualifications: As part of the qualification process for the Cash Management Services Teller Supervisor position, a Human Performance Evaluation (HPE) is required....
Location: 3 West Main Street - Pawling, New York 12564 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller, you...
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
have on delivery of a message- Be an active listenerCommunity:- Participate in bank sponsored events*Required to attend or participate in necessary compliance training, including but not limited to BSA...
Teller Manager (Bilingual Spanish Preferred) Hempstead
- Hempstead, NY
- 45+ days ago
- Hempstead, NY
- 45+ days ago
oversight of simple to complex daily Store administrative duties Decisions more advanced teller transactions as well as processes teller transactions that range from routine to advanced, including check...
Location: 3000 East Main Street - Cortlandt Manor, New York 10567 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead...
Summary: Supervises a teller line that processes a variety of financial transactions including check cashing, withdrawals, deposits, and loan payments....
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Salary for Teller Supervisor Jobs in New York
Highest Education Level
Teller Supervisors in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Mortgage Lending
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Cross Selling
- OFAC
- Mortgage Processing
- Wire Transfers
- Financial Services
- Branch Management
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Finance
- Microsoft Windows
- Decision Making
- Customer Relations
- Listening
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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