Teller Supervisor Jobs in New York
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
oversight of simple to complex daily Store administrative duties Decisions more advanced teller transactions as well as processes teller transactions that range from routine to advanced, including check...
Location: 70 Lyell Ave - Rochester, New York 14608 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller, you act...
Head Teller - Fordham Branch (Bilingual Spanish Speaking Preferred)
- New York, NY
- 16 hours ago
- New York, NY
- 16 hours ago
The Head Teller is an entry-level position responsible for executing day-to-day banking activities, including the delivery of client-facing services and processing transactions, in coordination...
Direct problem resolution > Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate. > Prepare or assist in preparing and submitting monthly reports...
Head Teller Position in our Seneca County Branch - If you are a Confident individual who exemplifies an Enthusiastic Personality with a Passion to provide Superior Customer Service, why not...
Ability to cross-sell ATC products and services. Follows all security procedures and maintains excellent teller line security. Solid understanding of emergency procedures (fires, robberies, etc.)...
This includes but is not limited to: check cashing, processing deposits, processing loan or credit card payments, answering balance inquiries or other account questions, admitting customers to their...
The Head Teller is an entry-level position responsible for executing day-to-day banking activities, including the delivery of client-facing services and processing transactions, in coordination...
Cross-sells bank services when appropriate and makes referrals to appropriate business partners. Skills: Excellent communication, organizational, interpersonal skills and basic computer knowledge....
Direct problem resolution > Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate. > Prepare or assist in preparing and submitting monthly reports...
Strategy Participate in the overall success of the branch, Retail Banking and organizational goals by meeting or exceeding assigned performance goals and metrics....
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.Just as our employees are committed...
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.Just as our employees are committed...
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
Cross-sells the Bank's products and services. Process credit card payments. Issues money orders and bank checks. Accepts loan payments. Process night deposit bags....
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Salary for Teller Supervisor Jobs in New York
Highest Education Level
Teller Supervisors in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Wire Transfers
- Cross Selling
- Mortgage Processing
- Financial Services
- Branch Management
- Wealth Management
- Internal Control
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Decision Making
- Math
- Listening
- Retail
- High School Diploma
- Customer Relations
- Auditing
- Written Communication
- Telephone Skills
- Employee Development
- Coaching
- Regulations
- Policy Development
- Problem Solving
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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