Teller Supervisor Jobs in New York
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
This includes but is not limited to: check cashing, processing deposits, processing loan or credit card payments, answering balance inquiries or other account questions, admitting customers to their...
Job Title: Head Teller Reports to: Branch Manager FLSA Status: Non-exempt Salary Grade: NE10 Supervisory Responsibility: Yes SUMMARY: Provides above standard customer service. Accurately and...
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
Minimum two years' retail banking experience preferred. Advanced PC, Network, E-Mail, Director, Internet, Word Processing, Spreadsheet, and Transaction Research experience preferred....
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
Location: 4050 Seneca Street - West Seneca, New York 14224 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller,...
Location: 2600 Route 55 - Poughquag, New York 12570 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller, you...
oversight of simple to complex daily Store administrative duties Decisions more advanced teller transactions as well as processes teller transactions that range from routine to advanced, including check...
Teller Operations Supervisor - Huntington Branch
- Huntington, NY
- 27 days ago
- Huntington, NY
- 27 days ago
Summary: Supervises a teller line that processes a variety of financial transactions including check cashing, withdrawals, deposits, and loan payments....
Location: 3 West Main Street - Pawling, New York 12564 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller, you...
Teller Manager (Bilingual Spanish Preferred) Hempstead
- Hempstead, NY
- 60+ days ago
- Hempstead, NY
- 60+ days ago
oversight of simple to complex daily Store administrative duties Decisions more advanced teller transactions as well as processes teller transactions that range from routine to advanced, including check...
Location: 1703 Route 9 - Clifton Park, New York 12065 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller, you...
Summary: Supervises a teller line that processes a variety of financial transactions including check cashing, withdrawals, deposits, and loan payments....
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Salary for Teller Supervisor Jobs in New York
Highest Education Level
Teller Supervisors in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- BSA
- Commercial Banking
- Account Maintenance
- Cross Selling
- OFAC
- Wire Transfers
- Mortgage Processing
- Financial Services
- Branch Management
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- General Ledger
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Notary Public
- Resolution
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Decision Making
- Microsoft Windows
- Listening
- Customer Relations
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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