Teller Supervisor Jobs
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
oversight of simple to complex daily Store administrative duties Decisions more advanced teller transactions as well as processes teller transactions that range from routine to advanced, including check...
Location: 714 Main Street - Vancouver, Washington 98660 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller,...
As a Lead Teller within PNC's Retail Banking organization, you will be based in Sumiton, AL....
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Job Details Job Location : North Austin Branch - Austin, TX Salary Range : Undisclosed Description Senior Teller Part-Time We are looking for dynamic, extraordinary people with a passion to...
Head Teller - Fordham Branch (Bilingual Spanish Speaking Preferred)
- New York, NY
- 15 hours ago
- New York, NY
- 15 hours ago
The Head Teller is an entry-level position responsible for executing day-to-day banking activities, including the delivery of client-facing services and processing transactions, in coordination...
Description The Teller Operations Supervisor is responsible for providing leadership to the Tellers in the banking center by modeling the highest level of customer service while processing...
Operations Services Supervisor (Teller Manager)
- Asheville, NC
- 16 hours ago
- Asheville, NC
- 16 hours ago
banking products and services, Operations Management Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality...
Direct problem resolution > Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate. > Prepare or assist in preparing and submitting monthly reports...
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for 70 years and welcomes everyone in...
Location: 33 College Road - Fairbanks, Alaska 99701 * Sign-on Bonus Potential * Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank...
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
Must complete BSA, AML, and other Regulatory and Continuing Education as assigned. Must adhere to all bank and regulatory policies and procedures specific to position....
Teller Supervisor Online Courses and Training Opportunities
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Salary for Teller Supervisor Jobs Nationwide
Highest Education Level
Teller Supervisors offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Wire Transfers
- Cross Selling
- Mortgage Processing
- Financial Services
- Branch Management
- Wealth Management
- Internal Control
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Decision Making
- Math
- Listening
- Retail
- High School Diploma
- Customer Relations
- Auditing
- Written Communication
- Telephone Skills
- Employee Development
- Coaching
- Regulations
- Policy Development
- Problem Solving
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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