Teller Supervisor Jobs
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
Operational Functions Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures....
Teller Supervisor (Gaines) - Grand Rapids, MI
- Grand Rapids, MI
- 2 hours ago
- Grand Rapids, MI
- 2 hours ago
We are looking for top talent to join us as a full-time Teller Supervisor! Why join us? An award-winning culture!...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Exercise sound judgement when applying holds and making check cashing decisions. 13. Assist other tellers with decision making within their authority limits. 14....
Location: 7950 Brewerton Road - Cicero, New York 13039 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller, you...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Participates in required training sessions, including training for compliance with BSA/AML policies and procedures....
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Perform routine tasks, including making deposits, withdrawals, transfers, cash advances, receiving loan payments, cashing checks, issuing savings...
Position Summary Responsible for providing quality transactions and efficiency to customers who prefer personal interaction with the Bank. Also responsible for proactively recognizing additional...
Teller or Senior Teller - Grass Valley Downtown
- Grass Valley, CA
- 1 day ago
- Grass Valley, CA
- 1 day ago
Effective selling and cross-selling skills. Excellent written and verbal communication skills. Ability to utilize personal computers and Windows based programs....
GENERAL DESCRIPTION OF POSITION The Teller Supervisor ensures that the teller area is managed efficiently and effectively and that transactions are conducted with speed and accuracy while meeting or...
of funds in the account from which the check is being drawn Provide clients with transaction receipts (e.g., deposit slips, etc.) derived from the transaction information entered into the computer Cross-sell...
General Information Press space or enter keys to toggle section visibility Work Location: Los Angeles, CA, USA Onsite or Remote Flexible Hybrid Work Schedule Monday-Friday, 8:00am-5:00pm Posted...
Head Teller (40 Hours)- Mill Valley Downtown Branch
- Mill Valley, CA
- 1 day ago
- Mill Valley, CA
- 1 day ago
The Head Teller is an entry-level position responsible for executing day-to-day banking activities, including the delivery of client-facing services and processing transactions, in coordination...
Teller Supervisor Online Courses and Training Opportunities
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Salary for Teller Supervisor Jobs Nationwide
Highest Education Level
Teller Supervisors offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Automated Clearing House
- Wire Transfers
- Cross Selling
- Mortgage Processing
- Financial Services
- Branch Management
- Internal Control
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- 10 Key
- Client Services
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Decision Making
- Microsoft Windows
- Retail
- Listening
- Auditing
- High School Diploma
- Customer Relations
- Written Communication
- Coaching
- Telephone Skills
- Mentoring
- Collaboration
- Interpersonal Skills
- Policy Development
- Regulations
- Problem Solving
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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