Teller Supervisor Jobs
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
Responsibilities include: Operate a teller drawer to serve customers in lobby or drive up Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel Take a proactive...
If you're eager to take initiative, contribute to our retail banking center goals, and make a meaningful impact in your community, we invite you to transfer your skills and become a part of our team...
As a Teller Lead within PNC's Retail Banking organization, you will be based in North Ridgeville, Ohio at the North Ridgeville Branch....
Its about being the person that wants to see others succeed. Are you known for your ability to adapt quickly to fast-paced environments and embrace change with open arms? Does solving customers...
Patient Financial Services Supervisor - Cash Posting and Billing
- Philadelphia, PA
- 1 hour ago
- Philadelphia, PA
- 1 hour ago
SHIFT: Day (United States of America) Seeking Breakthrough Makers Childrens Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000...
Summary Supervises and coordinates activities of workers engaged in receiving and paying out money and keeping records of transactions in banks and similar financial institutions by performing the...
Acts as a Service Representative as needed and enthusiastically cross-sells Credit Union services....
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Obtains information and completes Currency Transaction Reports and submits to BSA Officer. Oversees Currency Transaction Reports and Official Checks Logs....
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
Must be able to pass a background check. Cash-handling experience preferred.. Dependable and punctual. Morning reliability is critical....
Oversee daily branch functions including opening/closing, balancing drawers, and enforcing security procedures Assist members with transactions, account openings/closures, CDs, IRAs, HSAs, and basic lending...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
management and company policy.Assist in maintaining/improving branches.Lowers compliance rating.Take the lead in assuring that the standards/expectations are met, maintained, and challenged.Provide...
Cash Management Services Teller Lead Packout-108425
- Saint Paul, MN
- 3 days ago
- Saint Paul, MN
- 3 days ago
management and company policy.Assist in maintaining/improving branches.Lowers compliance rating.Take the lead in assuring that the standards/expectations are met, maintained, and challenged.Provide...
Teller Supervisor Online Courses and Training Opportunities
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Salary for Teller Supervisor Jobs Nationwide
Highest Education Level
Teller Supervisors offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- BSA
- Commercial Banking
- Account Maintenance
- Automated Clearing House
- Wire Transfers
- Cross Selling
- Mortgage Processing
- Financial Services
- Branch Management
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Finance
- Listening
- Customer Relations
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Employee Development
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Bilingual
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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