Customer Service Jobs in California
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Who We Are: Wealthspire Advisors, founded in 1995, is a New York City-based, independent registered investment Advisory firm with more than 380 employees serving clients from 20+ offices. With a...
Retail Loss Prevention Customer Service Associate II
- Petaluma, CA
- 1 hour ago
- Petaluma, CA
- 1 hour ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Tactical Customer Service Associate
- Inglewood, CA
- 5 hours ago
- Inglewood, CA
- 5 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Compensation: $18.50-$20.00 per hour Potential Shift Differential if Applicable VCA West Los Angeles is looking for an experienced Overnight Client Service Representative (CSR) to join our team....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
at Dollar Tree in Berkley, United States Job Description Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position...
As the name suggests, your main priority is to provide great customer service....
Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service....
Client Service Representative INTRODUCTION The purpose of this position is to serve as receptionist at Pacific and Santa Cruz Veterinary Specialists, to perform record keeping duties, to perform...
Job Title: Customer Service Representative II Location: CA - Irvine What you'll do: As a Customer Service Representative II you'll be handling customer inquiries regarding our mortgage loan products...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in California
Highest Education Level
Customer Services in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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