Customer Service Jobs
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 11 hours ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 11 hours ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
As the name suggests, your main priority is to provide great customer service....
Our client is seeking a customer service associate who is accustomed to working in a fast paced environment....
Part Time Flexible Customer Service Representative Wages: $18.75 per hour Is this you? Then we need you on our team!...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Greenwood Village, CO
- 2 hours ago
- Greenwood Village, CO
- 2 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Client Service Representative Tech I
- San Juan Capistrano, CA
- 2 hours ago
- San Juan Capistrano, CA
- 2 hours ago
Qualifications: Required Work Experience: Three (3) to five (5) years clinical laboratory or customer service experience....
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Responsible for providing quality and efficient customer service to customers and guests....
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities. Be fit to lift up to 16kgs of mail regularly and stand for your shift....
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
Southern Maine Veterinary Care is looking to add a compassionate and skilled veterinary receptionist to our team. Previous experience is preferred with the potential for growth and the possibility...
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs Nationwide
Highest Education Level
Customer Services offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Acting
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Referrals
- Cashier Skills
- Customer Satisfaction
- Inbound/Outbound Calling
- Retail
- Math
- High School Diploma
- Customer Relations
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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