Customer Service Jobs
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Business Development Representative
- Patton Logistics, Inc.
- Brentwood, TN
- 6 days ago
- Patton Logistics, Inc.
- Brentwood, TN
- 6 days ago
As part of the Patton Logistics family of entities, Route Consultant Purchasing Alliance (RCPA) is seeking a highly motivated Business Development Representative to join our team! At RCPA, we help...
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 13 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 13 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
About Us California Check Cashing Stores provide quick and easy check cashing services for our customers including short term money services such as Money Orders, Tax Prep Help, Western Union, Bill...
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Bilingual Mortgage Origination - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 30+ days ago
- Indianapolis, IN
- 30+ days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Bilingual Mortgage Origination - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 30+ days ago
- Albuquerque, NM
- 30+ days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 30+ days ago
- Indianapolis, IN
- 30+ days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 30+ days ago
- Indianapolis, IN
- 30+ days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Bilingual Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 30+ days ago
- Albuquerque, NM
- 30+ days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 30+ days ago
- Albuquerque, NM
- 30+ days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Veterinary Client Service Representative - Urgent Care
- Madison, CT
- 3 days ago
- Madison, CT
- 3 days ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Retail Loss Prevention Customer Service Associate II
- Seattle, WA
- 2 hours ago
- Seattle, WA
- 2 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Customer Service Careers Available at Washington Trust!...
Client Service Specialist - Hybrid (South Jordan, UT)
- South Jordan, UT
- 2 hours ago
- South Jordan, UT
- 2 hours ago
service; preferred Bachelors Degree, preferred Familiarity with database applications, a plus Your base pay is dependent upon your skills, education, qualifications, professional experience, and location...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs Nationwide
Highest Education Level
Customer Services offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Store Management
- Reading
- Wellness
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Wire Transfers
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Referrals
- Cashier Skills
- Customer Satisfaction
- Inbound/Outbound Calling
- Closing
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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