Customer Service Jobs
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Business Development Representative
- Patton Logistics, Inc.
- Brentwood, TN
- 2 days ago
- Patton Logistics, Inc.
- Brentwood, TN
- 2 days ago
As part of the Patton Logistics family of entities, Route Consultant Purchasing Alliance (RCPA) is seeking a highly motivated Business Development Representative to join our team! At RCPA, we help...
- Choice Vets Pet Care
- Fairview, PA
- 3 days ago
- Choice Vets Pet Care
- Fairview, PA
- 3 days ago
This team member must have strong, direct customer service experience....
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 9 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 9 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
service and communication skills Strong organization skills and attention to detail Strong technical skills Will be required to obtain insurance license within 6 months of hire, cost and training supported...
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Bilingual Mortgage Origination - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 12 days ago
- Indianapolis, IN
- 12 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Bilingual Mortgage Origination - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 12 days ago
- Albuquerque, NM
- 12 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 13 days ago
- Indianapolis, IN
- 13 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Bilingual Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 13 days ago
- Albuquerque, NM
- 13 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 18 days ago
- Albuquerque, NM
- 18 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 18 days ago
- Indianapolis, IN
- 18 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Client Service Representative - Financial Services (Onsite)
- Wakefield, MA
- 7 days ago
- Wakefield, MA
- 7 days ago
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...
Under a significant level of guidance and direction, provides customer service for products in the S125 Client Service Center....
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs Nationwide
Highest Education Level
Customer Services offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Math
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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