Teller Supervisor Jobs in Chicago, IL
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
- Mount Prospect, IL (17 miles from Chicago, IL)
- 6 days ago
- Mount Prospect, IL (17 miles from Chicago, IL)
- 6 days ago
We are looking for top talent to join us as a full-time Teller Supervisor! Why join us? An award-winning culture!...
- Bloomingdale, IL (22 miles from Chicago, IL)
- 10 days ago
- Bloomingdale, IL (22 miles from Chicago, IL)
- 10 days ago
Additional Responsibilities for Senior Tellers: Has some authority to make check/cash disbursement decisions....
- Palatine, IL (23 miles from Chicago, IL)
- 15 days ago
- Palatine, IL (23 miles from Chicago, IL)
- 15 days ago
We are looking for top talent to join us as a full-time Teller Supervisor! Why join us? An award-winning culture!...
Teller Supervisor (Brighton Park) Bilingual Spanish Required - Chicago, IL
- Chicago, IL
- 16 days ago
- Chicago, IL
- 16 days ago
We are looking for top talent to join us as a full-time Teller Supervisor! Why join us? An award-winning culture!...
- Broadview, IL (9 miles from Chicago, IL)
- 30+ days ago
- Broadview, IL (9 miles from Chicago, IL)
- 30+ days ago
GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault...
- Northbrook, IL (17 miles from Chicago, IL)
- 60+ days ago
- Northbrook, IL (17 miles from Chicago, IL)
- 60+ days ago
Summary: Supervises the teller department by ensuring that all Bank policies/procedures are followed and directing workflow and efficiencies. Responds to requests for assistance from staff and...
Teller Supervisor - South Holland, IL
- South Holland, IL (21 miles from Chicago, IL)
- 60+ days ago
- South Holland, IL (21 miles from Chicago, IL)
- 60+ days ago
Makes check/cash disbursement decision and signs official checks. Coaches staff to ensure quality back-up is available during the supervisor's absence....
Demographic Data for Chicago, IL
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Salary for Teller Supervisor Jobs in Chicago, IL
Highest Education Level
Teller Supervisors in Chicago, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Automated Clearing House
- Wire Transfers
- Mortgage Processing
- Financial Services
- Foreign Exchange
- Branch Management
- Wealth Management
- Internal Control
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- 10 Key
- Client Services
- Cash Handling
- Resolution
- Notary Public
- Referrals
- Problem Resolution
- Customer Satisfaction
- Risk Management
- Microsoft Windows
- Decision Making
- Listening
- Retail
- Auditing
- High School Diploma
- Customer Relations
- Written Communication
- Coaching
- Telephone Skills
- Mentoring
- Collaboration
- Policy Development
- Regulations
- Problem Solving
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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