Teller Supervisor Jobs in Illinois
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
Teller Supervisor (Streeterville) - Chicago, IL
- South Suburbn, IL
- 1 day ago
- South Suburbn, IL
- 1 day ago
We are looking for top talent to join us as a full-time Teller Supervisor! Why join us? An award-winning culture!...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Summary: Supervises the teller department by ensuring that all Bank policies/procedures are followed and directing workflow and efficiencies. Responds to requests for assistance from staff and...
Additional Responsibilities for Senior Tellers: Has some authority to make check/cash disbursement decisions....
Teller Supervisor - Chicago Heights, IL
- Chicago Heights, IL
- 11 days ago
- Chicago Heights, IL
- 11 days ago
Makes check/cash disbursement decision and signs official checks. Coaches staff to ensure quality back-up is available during the supervisor's absence....
Position Summary: As a Senior Teller with Marquette Bank, you will assist the Teller Supervisor or Branch Operations Manager with the day-to-day duties of the Retail Operations Department....
Teller Supervisor (Sauganash) - Chicago, IL - 251090
- Chicago, IL
- 22 days ago
- Chicago, IL
- 22 days ago
We are looking for top talent to join us as a full-time Teller Supervisor! Why join us? An award-winning culture!...
We are looking for top talent to join us as a full-time Teller Supervisor! Why join us? An award-winning culture!...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
at Foresight Financial Group in Rockford, Illinois, United States Job Description To view full details and how to apply, please login or create a Job Seeker account
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Salary for Teller Supervisor Jobs in Illinois
Highest Education Level
Teller Supervisors in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Personal Banker
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- BSA
- Commercial Banking
- Account Maintenance
- Automated Clearing House
- Cross Selling
- Wire Transfers
- Mortgage Processing
- Foreign Exchange
- Financial Services
- Branch Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Closing
- Decision Making
- Microsoft Windows
- Listening
- Customer Relations
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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