Teller Supervisor Jobs in Illinois
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Armed Non Driving Vault Teller PM - Bloomington
- Bloomington, IL
- 5 days ago
- Bloomington, IL
- 5 days ago
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
Position Summary: As a Senior Teller with Marquette Bank, you will assist the Teller Supervisor or Branch Operations Manager with the day-to-day duties of the Retail Operations Department across multiple...
This job was posted by : For moreinformation, please see: A Teller Supervisor leads and directs the Teller staffand operations in order to deliver excellent customer service to allBank customers....
Teller Supervisor - Bilingual Polish a Plus!
- Des Plaines, IL
- 22 days ago
- Des Plaines, IL
- 22 days ago
We are looking for top talent to join us as a full-time Teller Supervisor! Why join us? An award-winning culture!...
Senior Teller - Finley Rd Branch (Downers Grove, IL)New
- Downers Grove, IL
- 26 days ago
- Downers Grove, IL
- 26 days ago
Additional Responsibilities for Senior Tellers: Has some authority to make check/cash disbursement decisions....
Demographic Data for Illinois
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Salary for Teller Supervisor Jobs in Illinois
Highest Education Level
Teller Supervisors in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- Account Opening
- ATM Balancing
- BSA
- Commercial Banking
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Anti-Money Laundering
- Wealth Management
- Financial Services
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- Cash Management
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Customer Relations
- High School Diploma
- Retail
- Decision Making
- Prioritizing
- Written Communication
- Auditing
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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