Head Teller Jobs in Charlotte, NC
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
banking products and services, Operations Management Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality...
Consumer Systems Manager, Teller Payments and Branch Operational Systems
- Charlotte, NC
- 17 days ago
- Charlotte, NC
- 17 days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Job Details Administrative Vault Teller Charlotte, NC Posted: 5/12/2025 Job Description Job ID#: 60464 Job Category: Administrative Position Type: Contract Duration: 6+ Months Remaining Positions:...
Client Experience Banker, Lead Teller - Charlotte
- Charlotte, NC
- 30+ days ago
- Charlotte, NC
- 30+ days ago
Knowledge of retail banking rules, regulations, policies and procedures Successful completion of all training deemed necessary by the Bank....
Demographic Data for Charlotte, NC
Moving to Charlotte, NC? Find some basic demographic data about Charlotte, NC below.
Head Teller Online Courses and Training Opportunities
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Salary for Head Teller Jobs in Charlotte, NC
Highest Education Level
Head Tellers in Charlotte, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Mortgage Lending
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Cross Selling
- OFAC
- Mortgage Processing
- Wire Transfers
- Financial Services
- Branch Management
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Finance
- Decision Making
- Customer Relations
- Listening
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Coaching
- Employee Development
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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