Head Teller Jobs in North Carolina
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
Operations Services Supervisor (Teller Supervisor)
- Smithfield, NC
- 1 day ago
- Smithfield, NC
- 1 day ago
banking products and services, Operations Management Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality...
banking products and services, Operations Management Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality...
ATM balancing per Bank policy and manage any problems. Adhere to and ensure that all security policies and procedures are enforced....
Promotes and cross-sells the Bank’s products and services by assisting customers in their selection to meet their needs....
As a Lead Teller within PNC's retail banking organization, you will be based at the Nags Head Branch....
Demographic Data for North Carolina
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Head Teller Online Courses and Training Opportunities
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Salary for Head Teller Jobs in North Carolina
Highest Education Level
Head Tellers in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Wire Transfers
- Cross Selling
- Mortgage Processing
- Financial Services
- Branch Management
- Wealth Management
- Internal Control
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Microsoft Windows
- Decision Making
- Retail
- Listening
- Customer Relations
- Auditing
- High School Diploma
- Written Communication
- Telephone Skills
- Mentoring
- Employee Development
- Policy Development
- Coaching
- Regulations
- Problem Solving
- Sales
- Time Management
- Research Skills
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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