Head Teller Jobs
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
Operational Functions Process checks, cash and the sale of negotiable instrument transactions adhering to the banks current policies and procedures....
Teller Supervisor (Gaines) - Grand Rapids, MI
- Grand Rapids, MI
- 2 hours ago
- Grand Rapids, MI
- 2 hours ago
Responsibilities include: Operate a teller drawer to serve customers in lobby or drive up Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel Take a proactive...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Exercise sound judgement when applying holds and making check cashing decisions. 13. Assist other tellers with decision making within their authority limits. 14....
Location: 7950 Brewerton Road - Cicero, New York 13039 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller, you...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Shore United Bank is seeking a full-time Branch Banking Supervisor (Head Teller) to join our team....
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Perform routine tasks, including making deposits, withdrawals, transfers, cash advances, receiving loan payments, cashing checks, issuing savings...
Position Summary Responsible for providing quality transactions and efficiency to customers who prefer personal interaction with the Bank. Also responsible for proactively recognizing additional...
Teller or Senior Teller - Grass Valley Downtown
- Grass Valley, CA
- 1 day ago
- Grass Valley, CA
- 1 day ago
Effective selling and cross-selling skills. Excellent written and verbal communication skills. Ability to utilize personal computers and Windows based programs....
Coach staff to cross sell bank products and services. 11. Assists tellers in resolving service problems, complex inquiries and other customer issues. 12. Perform all duties of a Sr. Teller. 13....
of funds in the account from which the check is being drawn Provide clients with transaction receipts (e.g., deposit slips, etc.) derived from the transaction information entered into the computer Cross-sell...
General Information Press space or enter keys to toggle section visibility Work Location: Los Angeles, CA, USA Onsite or Remote Flexible Hybrid Work Schedule Monday-Friday, 8:00am-5:00pm Posted...
Head Teller (40 Hours)- Mill Valley Downtown Branch
- Mill Valley, CA
- 1 day ago
- Mill Valley, CA
- 1 day ago
The Head Teller is an entry-level position responsible for executing day-to-day banking activities, including the delivery of client-facing services and processing transactions, in coordination with...
Head Teller Online Courses and Training Opportunities
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Salary for Head Teller Jobs Nationwide
Highest Education Level
Head Tellers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Automated Clearing House
- Wire Transfers
- Cross Selling
- Mortgage Processing
- Financial Services
- Branch Management
- Internal Control
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- 10 Key
- Client Services
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Decision Making
- Microsoft Windows
- Retail
- Listening
- Auditing
- High School Diploma
- Customer Relations
- Written Communication
- Coaching
- Telephone Skills
- Mentoring
- Collaboration
- Interpersonal Skills
- Policy Development
- Regulations
- Problem Solving
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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