Customer Service Jobs in Seattle, WA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 53 Jobs

Customer Service Associate - Temporary

  • Bothell, WA (11 miles from Seattle, WA)
  • 11 hours ago
  • Bothell, WA (11 miles from Seattle, WA)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Full Time

  • Burien, WA (7 miles from Seattle, WA)
  • 14 hours ago
  • Burien, WA (7 miles from Seattle, WA)
  • 14 hours ago

Title: Customer Service Associate Salary: $21.66 / hr FLSA Status: Hourly Location: Burien About the Position The Customer Service Associate interact with customers and donors in a courteous and professional...

Customer Service Associate

  • Tukwila, WA (4 miles from Seattle, WA)
  • 15 hours ago
  • Tukwila, WA (4 miles from Seattle, WA)
  • 15 hours ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Sales & Customer Service Associate

  • Bellevue, WA (5 miles from Seattle, WA)
  • 1 day ago
  • Bellevue, WA (5 miles from Seattle, WA)
  • 1 day ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Client Relations Specialist

  • Seattle, WA
  • 1 day ago
  • Seattle, WA
  • 1 day ago

Superior customer service ability and experience working with customers both over the phone and in person....

Retail Customer Service Associate

  • Bellevue, WA (5 miles from Seattle, WA)
  • 1 day ago
  • Bellevue, WA (5 miles from Seattle, WA)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Client Service Specialist

  • Milton, WA (24 miles from Seattle, WA)
  • 1 day ago
  • Milton, WA (24 miles from Seattle, WA)
  • 1 day ago

Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....

Retail Loss Prevention Customer Service Associate II

  • Redmond, WA (10 miles from Seattle, WA)
  • 2 days ago
  • Redmond, WA (10 miles from Seattle, WA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Pharmacy Customer Service Associate

  • Shoreline, WA (8 miles from Seattle, WA)
  • 5 days ago
  • Shoreline, WA (8 miles from Seattle, WA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Redmond, WA (10 miles from Seattle, WA)
  • 7 days ago
  • Redmond, WA (10 miles from Seattle, WA)
  • 7 days ago

Job Summary: Customer Service Representative Location : Location US-OR-Redmond Location : Address 855 SW Veterans Way Location : City Redmond Location : State/Province OR ID 2025-3988 Category Retail...

Customer Support Agent- French (Rotation Team)

  • Bellevue, WA (5 miles from Seattle, WA)
  • 7 days ago
  • Bellevue, WA (5 miles from Seattle, WA)
  • 7 days ago

service....

Customer Support Agent- Spanish (Accounts Team)

  • Bellevue, WA (5 miles from Seattle, WA)
  • 7 days ago
  • Bellevue, WA (5 miles from Seattle, WA)
  • 7 days ago

The Customer Service Agent position is responsible for superior user support for our client's customers with a goal to exceed our client's expectations as well as the expectations of their users....

Customer Service Associate

  • Mercer Island, WA (5 miles from Seattle, WA)
  • 7 days ago
  • Mercer Island, WA (5 miles from Seattle, WA)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Banking Customer Service Representative

  • Lynnwood, WA (13 miles from Seattle, WA)
  • 7 days ago
  • Lynnwood, WA (13 miles from Seattle, WA)
  • 7 days ago

What You Bring 1+ year of experience in a customer service role. A member-first mindset with excellent communication skills. Confidence using Microsoft Office and navigating online systems....

Loss Prevention Customer Service Associate II Federal Way

  • Federal Way, WA (21 miles from Seattle, WA)
  • 8 days ago
  • Federal Way, WA (21 miles from Seattle, WA)
  • 8 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Seattle, WA

Moving to Seattle, WA? Find some basic demographic data about Seattle, WA below.


Local
National
992,602
33,875
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Seattle, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Seattle, WA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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