Collections Specialist Jobs in Seattle, WA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Federal Way, WA (21 miles from Seattle, WA)
- 1 day ago
- Federal Way, WA (21 miles from Seattle, WA)
- 1 day ago
Description Communicates with customers that are in a 31-60 day delinquent status via telephone, mail, email, text or personal contact.Negotiates payment arrangements with the customers to ensure...
- Gorst, WA (14 miles from Seattle, WA)
- 3 days ago
- Gorst, WA (14 miles from Seattle, WA)
- 3 days ago
Collections Rep. I Kitsap Credit Union - Gorst, WA Posted: 8/11/2025 - Expires: 11/9/2025 Job ID: 292304265 Apply Now I have already applied Save Job Print Email Share Job Description Kitsap...
- Federal Way, WA (21 miles from Seattle, WA)
- 14 days ago
- Federal Way, WA (21 miles from Seattle, WA)
- 14 days ago
Description At Financial Pacific Leasing, we cultivate an environment where our associates can thrive. Our commitment to supporting both our staff and customers is made possible by the dedication...
Senior Collections Specialist II (Net Bad Debt)
- Federal Way, WA (21 miles from Seattle, WA)
- 45+ days ago
- Federal Way, WA (21 miles from Seattle, WA)
- 45+ days ago
Description At Financial Pacific Leasing, we cultivate an environment where our associates can thrive. Our commitment to supporting both our staff and customers is made possible by the dedication...
Demographic Data for Seattle, WA
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Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Seattle, WA
Highest Education Level
Collections Specialists in Seattle, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Spreadsheets
- Invoicing
- Reconciliation
- Month-End Close
- General Accounting
- NetSuite
- Pivot Tables
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- JD Edwards
- Education Experience
- Financial Statement Analysis
- Consumer Lending
- Lending
- Loan Documentation
- Credit Underwriting
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Loan Servicing
- Credit Analysis
- Account Reconciliation
- Reconciliations
- Payment Processing
- Resolution
- Accounts Receivable
- Collections
- Inbound/Outbound Calling
- Finance
- High School Diploma
- Customer Relations
- Accounting
- Microsoft Outlook
- Negotiation
- Written Communication
- Documentation
- Verbal Communication
- Telephone Skills
- Investigation
- Reporting
- Collaboration
- Filing
- Interpersonal Skills
- Policy Development
- Microsoft PowerPoint
- Regulations
- Multitasking
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Sales
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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