Customer Service Jobs in Washington
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Specialist - Float Retail Banking Group Lakewood, Washington **Description** **About Us:** At Umpqua, we create a great place to work by offering a unique brand of relationship banking...
service and convenient access....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Position Summary The Customer Service Representative (CSR) - Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to...
service (in person & on the phone) Stay calm under pressure and multitask like a pro Can handle basic math, computer systems, and POS Show up on time, stay organized, and work well with a team Are...
What You Bring: A passion for customer service and a knack for clear, friendly communication. 1+ year of experience in a call center or customer support role....
Cross-sells the Bank’s other products and services, referring customers to appropriate staff as indicated. Issues cashier’s checks....
Customer Service Associate Invictum, inc Bellevue, PA, US 5 days ago Quick Job type Full-time Quick Job description As a Customer Service Associate with our company, you will play a crucial role in...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative III, Retail Banking (Issaquah, WA)
- Issaquah, WA
- 4 days ago
- Issaquah, WA
- 4 days ago
Area: Customer Service (Sales)...
Customer Service Representative II, Retail Banking (Issaquah, WA)
- Issaquah, WA
- 4 days ago
- Issaquah, WA
- 4 days ago
Demonstrated success in cross-selling banking services and products....
Customer Service Associate (nomnom Northwest Boulevard Full-Time)
- Spokane, WA
- 5 days ago
- Spokane, WA
- 5 days ago
Nearest Major Market: Spokane Job Segment: Customer Service...
service and long-term support Who You Are : Driven and coachable, with a desire to earn what you're worth Great communicator with strong people skills No sales experience?...
Remote WorkDemographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Washington
Highest Education Level
Customer Services in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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