Customer Service Jobs in Plano, TX
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Grand Prairie, TX (24 miles from Plano, TX)
- 11 hours ago
- Grand Prairie, TX (24 miles from Plano, TX)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Floating Teller/Customer Service Representative
- Dallas, TX (18 miles from Plano, TX)
- 14 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 14 hours ago
Under direct supervision, the Teller/Customer Service Representative with PlainsCapital Bank processes a variety of financial transactions including cashing checks, receiving deposits, distributing...
Client Service Specialist, Employee Benefits
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
Experience: Some administrative, customer service, or office experience, preferably in the insurance industry [at a brokerage or provider organization]....
Customer Service Associate - Dinner/Close Shift
- Balch Springs, TX (24 miles from Plano, TX)
- 1 day ago
- Balch Springs, TX (24 miles from Plano, TX)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Financial Sales Representative - Richardson
- Richardson, TX (6 miles from Plano, TX)
- 2 days ago
- Richardson, TX (6 miles from Plano, TX)
- 2 days ago
Originator (MLO) through the Nationwide Mortgage Licensing System & Registry (NMLS) Must successfully pass a credit check, background check and drug screen....
Financial Services Consultant - Registered - Frisco, TX National Contact Center
- Frisco, TX (11 miles from Plano, TX)
- 2 days ago
- Frisco, TX (11 miles from Plano, TX)
- 2 days ago
Great Financial Services Consultants bring a wide range of experiences - theres no blueprint, although there are skills and qualities we look for: - Strong customer service mindset - Professionalism...
Customer Service Associate - Morning Shift
- Richardson, TX (6 miles from Plano, TX)
- 2 days ago
- Richardson, TX (6 miles from Plano, TX)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Financial Services Consultant - Non Registered - Frisco, TX National Contact Center
- Frisco, TX (11 miles from Plano, TX)
- 2 days ago
- Frisco, TX (11 miles from Plano, TX)
- 2 days ago
Great Financial Services Consultants bring a wide range of experiences - theres no blueprint, although there are skills and qualities we look for: - Strong customer service mindset - Professionalism...
Customer Service Associate - Lunch/Afternoon Shift
- Frisco, TX (11 miles from Plano, TX)
- 3 days ago
- Frisco, TX (11 miles from Plano, TX)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Mesquite, TX (20 miles from Plano, TX)
- 4 days ago
- Mesquite, TX (20 miles from Plano, TX)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist (Food Broker)
- Farmers Branch, TX (13 miles from Plano, TX)
- 4 days ago
- Farmers Branch, TX (13 miles from Plano, TX)
- 4 days ago
SUMMARY: The primary purpose of this position is to provide excellent customer service efficiently, accurately, and within the required timelines....
- Farmersville, TX (23 miles from Plano, TX)
- 5 days ago
- Farmersville, TX (23 miles from Plano, TX)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
LP Customer Service Associate II
- Dallas, TX (18 miles from Plano, TX)
- 7 days ago
- Dallas, TX (18 miles from Plano, TX)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Financial Sales Representative - Wylie
- Wylie, TX (11 miles from Plano, TX)
- 8 days ago
- Wylie, TX (11 miles from Plano, TX)
- 8 days ago
Originator (MLO) through the Nationwide Mortgage Licensing System & Registry (NMLS) Must successfully pass a credit check, background check and drug screen....
Demographic Data for Plano, TX
Moving to Plano, TX? Find some basic demographic data about Plano, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Plano, TX
Highest Education Level
Customer Services in Plano, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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