Customer Service Jobs in Texas

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 647 Jobs

Customer Service Associate - Morning Shift

  • Abilene, TX
  • 3 hours ago
  • Abilene, TX
  • 3 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Temporary

  • Grand Prairie, TX
  • 5 hours ago
  • Grand Prairie, TX
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Life Insurance

  • San Antonio, TX
  • 7 hours ago
  • San Antonio, TX
  • 7 hours ago

The Customer Service Associate - Life Insurance will provide call center functional and or technical support for an Insurance client....

Customer Service Associate (HELE Waianae Part-Time)

  • Houston, TX
  • 8 hours ago
  • Houston, TX
  • 8 hours ago

Date: Aug 22, 2025 Location: Customer Service Associate (HE, HI, US, 96792 Job Function: Retail Requisition Number: 5526 Customer Service Associate (HELE Waianae | Part-Time) HELE Customer Service Associate...

Floating Teller/Customer Service Representative

  • Dallas, TX
  • 8 hours ago
  • Dallas, TX
  • 8 hours ago

Under direct supervision, the Teller/Customer Service Representative with PlainsCapital Bank processes a variety of financial transactions including cashing checks, receiving deposits, distributing...

Customer Service Representative

  • Laredo, TX
  • 20 hours ago
  • Laredo, TX
  • 20 hours ago

Flexible to work schedule Bilingual in English and Spanish preferred EDUCATION & EXPERIENCE High School Diploma or Equivalent 6 months in a customer service environment, preferably by phone...

Customer Service Associate

  • Anthony, TX
  • 21 hours ago
  • Anthony, TX
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Sulphur Springs, TX
  • 21 hours ago
  • Sulphur Springs, TX
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Specialist, Employee Benefits

  • Dallas, TX
  • 1 day ago
  • Dallas, TX
  • 1 day ago

Experience: Some administrative, customer service, or office experience, preferably in the insurance industry [at a brokerage or provider organization]....

Client Service Representative

  • Fort Worth, TX
  • 1 day ago
  • Fort Worth, TX
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions that include greeting visitors, answering telephones, texting clients for follow-ups/medication...

Client Service Representative I

  • San Antonio, TX
  • 1 day ago
  • San Antonio, TX
  • 1 day ago

Clerical Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do : As a Client Service Representative, you will be responsible for responding to day-to-day lender...

Customer Service Associate - Morning Shift

  • Cedar Park, TX
  • 1 day ago
  • Cedar Park, TX
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Dinner/Close Shift

  • Balch Springs, TX
  • 1 day ago
  • Balch Springs, TX
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Lunch/Afternoon Shift

  • Tyler, TX
  • 1 day ago
  • Tyler, TX
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Nights/Weekends

  • Denton, TX
  • 1 day ago
  • Denton, TX
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Texas

Moving to Texas? Find some basic demographic data about Texas below.


Local
National
29,144,347
636,376

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Texas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Texas offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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