Customer Service Jobs in Frisco, TX
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Allen, TX (15 miles from Frisco, TX)
- 2 hours ago
- Allen, TX (15 miles from Frisco, TX)
- 2 hours ago
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
- Southlake, TX (23 miles from Frisco, TX)
- 16 hours ago
- Southlake, TX (23 miles from Frisco, TX)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Richardson, TX (16 miles from Frisco, TX)
- 2 days ago
- Richardson, TX (16 miles from Frisco, TX)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Client Service Representative Are you looking to be a part of an amazing team of people who get to help provide state-of-the-art healthcare to our companion animals? Dallas Veterinary Surgical...
Customer Service Associate - Temporary
- Little Elm, TX (6 miles from Frisco, TX)
- 3 days ago
- Little Elm, TX (6 miles from Frisco, TX)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Corinth, TX (12 miles from Frisco, TX)
- 3 days ago
- Corinth, TX (12 miles from Frisco, TX)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service Associate
- DFW Airport, TX (22 miles from Frisco, TX)
- 4 days ago
- DFW Airport, TX (22 miles from Frisco, TX)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
- Lewisville, TX (19 miles from Frisco, TX)
- 4 days ago
- Lewisville, TX (19 miles from Frisco, TX)
- 4 days ago
At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...
Financial Services Consultant - Non Registered - Frisco, TX National Contact Center
- Frisco, TX
- 5 days ago
- Frisco, TX
- 5 days ago
Great Financial Services Consultants bring a wide range of experiences - theres no blueprint, although there are skills and qualities we look for: - Strong customer service mindset - Professionalism...
Lead Retail Customer Service Associate
- Richardson, TX (16 miles from Frisco, TX)
- 6 days ago
- Richardson, TX (16 miles from Frisco, TX)
- 6 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
- Plano, TX (11 miles from Frisco, TX)
- 6 days ago
- Plano, TX (11 miles from Frisco, TX)
- 6 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Open new accounts and cross sells bank products and services....
Customer Service Representative (Sr. Loan Consultant)
- Garland, TX (21 miles from Frisco, TX)
- 9 days ago
- Garland, TX (21 miles from Frisco, TX)
- 9 days ago
Ensure a high quality of customer service. All other duties as assigned....
- Flower Mound, TX (19 miles from Frisco, TX)
- 10 days ago
- Flower Mound, TX (19 miles from Frisco, TX)
- 10 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Frisco, TX
Moving to Frisco, TX? Find some basic demographic data about Frisco, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Frisco, TX
Highest Education Level
Customer Services in Frisco, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »