Customer Service Jobs in Raleigh, NC

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 21 Jobs

Customer Service Associate - Temporary

  • Raleigh, NC
  • moments ago
  • Raleigh, NC
  • moments ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Avis Customer Support Agent - Airport Lot Operations (Full-Time)

  • Raleigh, NC
  • 3 hours ago
  • Raleigh, NC
  • 3 hours ago

service....

Pharmacy Customer Service Associate

  • Durham, NC (21 miles from Raleigh, NC)
  • 16 hours ago
  • Durham, NC (21 miles from Raleigh, NC)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Brentwood, NC (4 miles from Raleigh, NC)
  • 10 days ago
  • Brentwood, NC (4 miles from Raleigh, NC)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

  • Fuquay Varina, NC (19 miles from Raleigh, NC)
  • 10 days ago
  • Fuquay Varina, NC (19 miles from Raleigh, NC)
  • 10 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Associate

  • Morrisville, NC (11 miles from Raleigh, NC)
  • 12 days ago
  • Morrisville, NC (11 miles from Raleigh, NC)
  • 12 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Associate, InMotion

  • Morrisville, NC (11 miles from Raleigh, NC)
  • 12 days ago
  • Morrisville, NC (11 miles from Raleigh, NC)
  • 12 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Sales & Customer Service Associate

  • Cary, NC (8 miles from Raleigh, NC)
  • 12 days ago
  • Cary, NC (8 miles from Raleigh, NC)
  • 12 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Client Service Representative

  • Apex, NC (16 miles from Raleigh, NC)
  • 18 days ago
  • Apex, NC (16 miles from Raleigh, NC)
  • 18 days ago

What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...

Full-Time Client Service Representative

  • Raleigh, NC
  • 19 days ago
  • Raleigh, NC
  • 19 days ago

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms after obtaining a current weight....

Customer Service Associate MidAtlantic

  • Raleigh, NC
  • 20 days ago
  • Raleigh, NC
  • 20 days ago

As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....

Full Time - Sales Associate - Outside Lawn & Garden - Closing

  • Garner, NC (9 miles from Raleigh, NC)
  • 21 days ago
  • Garner, NC (9 miles from Raleigh, NC)
  • 21 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Part Time Customer Service Associate

  • Raleigh, NC
  • 25 days ago
  • Raleigh, NC
  • 25 days ago

customer service....

Commercial Banker (Durham, NC)

  • Durham, NC (21 miles from Raleigh, NC)
  • 30+ days ago
  • Durham, NC (21 miles from Raleigh, NC)
  • 30+ days ago

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...

Call Center Customer Service Professional - II

  • Cary, NC (8 miles from Raleigh, NC)
  • 30+ days ago
  • Cary, NC (8 miles from Raleigh, NC)
  • 30+ days ago

Title: Call Center Customer Service Professional - II Location: Cary, NC (Hybrid) Duration: Long Term Contract JOB DESCRIPTION: Hybrid 8 days a month, usually Tuesday and Wednesday's Targeted Years...

Demographic Data for Raleigh, NC

Moving to Raleigh, NC? Find some basic demographic data about Raleigh, NC below.


Local
National
559,915
17,727
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Raleigh, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Raleigh, NC offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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