Customer Service Jobs in Durham, NC
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Raleigh, NC (21 miles from Durham, NC)
- moments ago
- Raleigh, NC (21 miles from Durham, NC)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Graham, NC (24 miles from Durham, NC)
- moments ago
- Graham, NC (24 miles from Durham, NC)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Avis Customer Support Agent - Airport Lot Operations (Full-Time)
- Raleigh, NC (21 miles from Durham, NC)
- 3 hours ago
- Raleigh, NC (21 miles from Durham, NC)
- 3 hours ago
service....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Morrisville, NC (10 miles from Durham, NC)
- 12 days ago
- Morrisville, NC (10 miles from Durham, NC)
- 12 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Associate, InMotion
- Morrisville, NC (10 miles from Durham, NC)
- 12 days ago
- Morrisville, NC (10 miles from Durham, NC)
- 12 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Associate - Nights/Weekends
- Chapel Hill, NC (8 miles from Durham, NC)
- 12 days ago
- Chapel Hill, NC (8 miles from Durham, NC)
- 12 days ago
As the name suggests, your main priority is to provide great customer service....
Sales & Customer Service Associate
- Cary, NC (17 miles from Durham, NC)
- 12 days ago
- Cary, NC (17 miles from Durham, NC)
- 12 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate Job
- Raleigh, NC (21 miles from Durham, NC)
- 18 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 18 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
- Apex, NC (19 miles from Durham, NC)
- 18 days ago
- Apex, NC (19 miles from Durham, NC)
- 18 days ago
What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...
Full-Time Client Service Representative
- Raleigh, NC (21 miles from Durham, NC)
- 19 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 19 days ago
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms after obtaining a current weight....
Customer Service Associate MidAtlantic
- Raleigh, NC (21 miles from Durham, NC)
- 20 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 20 days ago
As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
Part Time Customer Service Associate
- Raleigh, NC (21 miles from Durham, NC)
- 25 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 25 days ago
customer service....
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
Call Center Customer Service Professional - II
- Cary, NC (17 miles from Durham, NC)
- 30+ days ago
- Cary, NC (17 miles from Durham, NC)
- 30+ days ago
Title: Call Center Customer Service Professional - II Location: Cary, NC (Hybrid) Duration: Long Term Contract JOB DESCRIPTION: Hybrid 8 days a month, usually Tuesday and Wednesday's Targeted Years...
Demographic Data for Durham, NC
Moving to Durham, NC? Find some basic demographic data about Durham, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Durham, NC
Highest Education Level
Customer Services in Durham, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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