Customer Service Jobs in Chicago, IL

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 59 Jobs

Customer Service Associate - Temporary

  • Lyons, IL (10 miles from Chicago, IL)
  • 13 hours ago
  • Lyons, IL (10 miles from Chicago, IL)
  • 13 hours ago

This isn't just building a career. This is transforming healthcare. There's no better feeling in a job than helping people live more joyful lives through better health in the communities you...

Customer Service Associate

  • Downers Grove, IL (20 miles from Chicago, IL)
  • 20 hours ago
  • Downers Grove, IL (20 miles from Chicago, IL)
  • 20 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Westmont, IL (17 miles from Chicago, IL)
  • 20 hours ago
  • Westmont, IL (17 miles from Chicago, IL)
  • 20 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Nights/Weekends

  • Morton Grove, IL (11 miles from Chicago, IL)
  • 2 days ago
  • Morton Grove, IL (11 miles from Chicago, IL)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Chicago, IL
  • 3 days ago
  • Chicago, IL
  • 3 days ago

The Old Town School of Folk Music is seeking friendly and detail-oriented part-time Customer Service Associates for our Lincoln Square and Armitage locations....

Pharmacy Customer Service Associate

  • Palos Hills, IL (16 miles from Chicago, IL)
  • 4 days ago
  • Palos Hills, IL (16 miles from Chicago, IL)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Wilmette, IL (12 miles from Chicago, IL)
  • 4 days ago
  • Wilmette, IL (12 miles from Chicago, IL)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Tinley Park, IL (24 miles from Chicago, IL)
  • 7 days ago
  • Tinley Park, IL (24 miles from Chicago, IL)
  • 7 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Associate - Galter Life Center - Weekends

  • Chicago, IL
  • 9 days ago
  • Chicago, IL
  • 9 days ago

: None A Brief Summary: Welcomes all members and guests that walk into GLC and provides outstanding customer service and satisfaction....

Client Service Representative I

  • Chicago, IL
  • 10 days ago
  • Chicago, IL
  • 10 days ago

About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction....

Veterinary Client Service Representative - Evening Swing Shift

  • Chicago, IL
  • 11 days ago
  • Chicago, IL
  • 11 days ago

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...

Client Service Representative

  • Chicago, IL
  • 12 days ago
  • Chicago, IL
  • 12 days ago

Client Service Representative Location Chicago, Illinois, United States of America Category Hospital Support Roles Job Id R-206724 Job Type Part time Job

Client Service Representative - Per Diem

  • Arlington Heights, IL (21 miles from Chicago, IL)
  • 12 days ago
  • Arlington Heights, IL (21 miles from Chicago, IL)
  • 12 days ago

service experience preferred Unique or Preferred Skills: Good communication and organization skills, moderate computer skills needed, strong customer service skills....

Part Time Client Service Representative - 20hrs per week

  • Hickory Hills, IL (15 miles from Chicago, IL)
  • 12 days ago
  • Hickory Hills, IL (15 miles from Chicago, IL)
  • 12 days ago

A Client Service Representative position is a key customer service position within the company....

Retail Loss Prevention Customer Service Associate I

  • Schaumburg, IL (23 miles from Chicago, IL)
  • 12 days ago
  • Schaumburg, IL (23 miles from Chicago, IL)
  • 12 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Demographic Data for Chicago, IL

Moving to Chicago, IL? Find some basic demographic data about Chicago, IL below.


Local
National
2,729,418
63,356
Large

Customer Service Online Courses and Training Opportunities

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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

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Salary for Customer Service Jobs in Chicago, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Chicago, IL offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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