Customer Service Jobs in Illinois
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
This isn't just building a career. This is transforming healthcare. There's no better feeling in a job than helping people live more joyful lives through better health in the communities you...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Overview Where Better Careers Begin! Massage Envy 6241 E. State ST. Rockford IL 61108 Do you have a passion for helping others? At the Massage Envy Rockford franchise, we support and inspire you...
Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our...
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
As the name suggests, your main priority is to provide great customer service....
The Old Town School of Folk Music is seeking friendly and detail-oriented part-time Customer Service Associates for our Lincoln Square and Armitage locations....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Cashier / Customer Service Associate - Clinton 3rd shift
- Clinton, IL
- 6 days ago
- Clinton, IL
- 6 days ago
For our entry-level customer service associates, there are Overnight shifts available....
As the name suggests, your main priority is to provide great customer service....
The Senior Customer Service Associate is responsible for providing customer service support for Resideo's Products & Solutions Team including the Electronic and Trade divisions....
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Galter Life Center - Weekends
- Chicago, IL
- 8 days ago
- Chicago, IL
- 8 days ago
: None A Brief Summary: Welcomes all members and guests that walk into GLC and provides outstanding customer service and satisfaction....
Demographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Illinois
Highest Education Level
Customer Services in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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