Customer Service Jobs in Irvine, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Rancho Santa Margarita, CA (11 miles from Irvine, CA)
- 1 hour ago
- Rancho Santa Margarita, CA (11 miles from Irvine, CA)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Job Title: Customer Service Representative II Location: CA - Irvine What you'll do: As a Customer Service Representative II you'll be handling customer inquiries regarding our mortgage loan products...
Customer Service Associate - Morning Shift
- Aliso Viejo, CA (10 miles from Irvine, CA)
- 2 days ago
- Aliso Viejo, CA (10 miles from Irvine, CA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Client Service Specialist, Employee Benefits - IAS, West
- Irvine, CA
- 3 days ago
- Irvine, CA
- 3 days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Bilingual Customer Service Associate
- Ontario, CA (22 miles from Irvine, CA)
- 3 days ago
- Ontario, CA (22 miles from Irvine, CA)
- 3 days ago
Primary Objective of Position: As Bilingual Customer Service Associate, you will be the face and voice of our company, responsible for delivering excellent customer service experiences both in person...
Amazon Locker+ Customer Service Associate
- Santa Ana, CA (6 miles from Irvine, CA)
- 4 days ago
- Santa Ana, CA (6 miles from Irvine, CA)
- 4 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Los Nietos, CA (24 miles from Irvine, CA)
- 6 days ago
- Los Nietos, CA (24 miles from Irvine, CA)
- 6 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Sales and Customer Service Associate
- Montclair, CA (22 miles from Irvine, CA)
- 6 days ago
- Montclair, CA (22 miles from Irvine, CA)
- 6 days ago
Service Associates should possess these attributes: High school diploma or equivalent (required) Bachelor's degree in Marketing, Communications, or a related field (a plus) Prior experience in sales...
Financial CSR - Client Service Representative
- Tustin, CA (4 miles from Irvine, CA)
- 6 days ago
- Tustin, CA (4 miles from Irvine, CA)
- 6 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
CSR - Client Service Representative
- Tustin, CA (4 miles from Irvine, CA)
- 7 days ago
- Tustin, CA (4 miles from Irvine, CA)
- 7 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Customer Service Associate 1st Shift
- Fullerton, CA (12 miles from Irvine, CA)
- 7 days ago
- Fullerton, CA (12 miles from Irvine, CA)
- 7 days ago
service, records accuracy or inventory management Excellent communication, analytical, interpersonal and leadership skills PHYSICAL REQUIREMENTS Work is primarily sedentary....
- Fountain Valley, CA (11 miles from Irvine, CA)
- 7 days ago
- Fountain Valley, CA (11 miles from Irvine, CA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Laguna Beach, CA (14 miles from Irvine, CA)
- 7 days ago
- Laguna Beach, CA (14 miles from Irvine, CA)
- 7 days ago
service experience Ability to lift up to 50 pounds and stay active on your feet throughout the day Compensation: Pay starts at $18$22/hour and is based on skills, qualifications, and experience....
Pharmacy Customer Service Associate
- Garden Grove, CA (10 miles from Irvine, CA)
- 9 days ago
- Garden Grove, CA (10 miles from Irvine, CA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Santa Fe Springs, CA (21 miles from Irvine, CA)
- 9 days ago
- Santa Fe Springs, CA (21 miles from Irvine, CA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Irvine, CA
Moving to Irvine, CA? Find some basic demographic data about Irvine, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Irvine, CA
Highest Education Level
Customer Services in Irvine, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »