Customer Service Jobs in Irvine, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Cypress, CA (17 miles from Irvine, CA)
- 16 hours ago
- Cypress, CA (17 miles from Irvine, CA)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Miller Center
- Ontario, CA (22 miles from Irvine, CA)
- 3 days ago
- Ontario, CA (22 miles from Irvine, CA)
- 3 days ago
High school diploma or equivalent and two (2) years' of experience in an administrative office environment with an emphasis in customer service required....
Pharmacy Customer Service Associate
- La Mirada, CA (19 miles from Irvine, CA)
- 3 days ago
- La Mirada, CA (19 miles from Irvine, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Santa Ana, CA (6 miles from Irvine, CA)
- 4 days ago
- Santa Ana, CA (6 miles from Irvine, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service and long-term support Who You Are : Driven and coachable, with a desire to earn what you're worth Great communicator with strong people skills No sales experience?...
Remote Work- Ontario, CA (22 miles from Irvine, CA)
- 4 days ago
- Ontario, CA (22 miles from Irvine, CA)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
LP Customer Service Associate II
- Corona, CA (13 miles from Irvine, CA)
- 5 days ago
- Corona, CA (13 miles from Irvine, CA)
- 5 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
- Tustin, CA (4 miles from Irvine, CA)
- 5 days ago
- Tustin, CA (4 miles from Irvine, CA)
- 5 days ago
Client Service Specialist Brokerage Wealth Financial Planning Firm We are looking for an experienced individual that is a self-starter who is adaptable to work in a fast-paced high volume...
Sales & Customer Service Associate
- Yorba Linda, CA (10 miles from Irvine, CA)
- 5 days ago
- Yorba Linda, CA (10 miles from Irvine, CA)
- 5 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Amazon Locker+ Customer Service Associate
- Lake Forest, CA (10 miles from Irvine, CA)
- 6 days ago
- Lake Forest, CA (10 miles from Irvine, CA)
- 6 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Veterinary Client Service Representative - Part-Time
- Mission Viejo, CA (16 miles from Irvine, CA)
- 7 days ago
- Mission Viejo, CA (16 miles from Irvine, CA)
- 7 days ago
Look for: Client Service Representative Mission Viejo, CA Part-Time: *Weekend availability needed. Who We Are Dont let our name fool youAnimal Urgent Care of South Orange County is a fully...
Loss Prevention Customer Service Associate II
- Ontario, CA (22 miles from Irvine, CA)
- 8 days ago
- Ontario, CA (22 miles from Irvine, CA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Laguna Hills, CA (9 miles from Irvine, CA)
- 10 days ago
- Laguna Hills, CA (9 miles from Irvine, CA)
- 10 days ago
Duties include processing new accounts, performing teller transactions as needed, ensuring accurate documentation, and cross-selling bank services....
- Costa Mesa, CA (10 miles from Irvine, CA)
- 13 days ago
- Costa Mesa, CA (10 miles from Irvine, CA)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Receptionist - Client Service Specialist
- Cypress, CA (17 miles from Irvine, CA)
- 18 days ago
- Cypress, CA (17 miles from Irvine, CA)
- 18 days ago
Happy people. Healthy pets. At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and...
Demographic Data for Irvine, CA
Moving to Irvine, CA? Find some basic demographic data about Irvine, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Irvine, CA
Highest Education Level
Customer Services in Irvine, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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