Customer Service Jobs in Phoenix, AZ
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Onsite $20/hr. Banking Rewards Customer Support Agent Scottsdale, AZ ONLY
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 2 hours ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 2 hours ago
Position: Onsite TTH Customer Service Banking Rewards Agent Pay: $20/hr. & Benefits Location: On-site in N....
- Surprise, AZ (22 miles from Phoenix, AZ)
- 1 day ago
- Surprise, AZ (22 miles from Phoenix, AZ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Gilbert, AZ (16 miles from Phoenix, AZ)
- 1 day ago
- Gilbert, AZ (16 miles from Phoenix, AZ)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Talk to commercial/business clients about anything Job Requirement Customer Service Client Service Customer Service Client Service...
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Client Service Representative Wanted in Honolulu!
- Tempe, AZ (9 miles from Phoenix, AZ)
- 6 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 6 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Overview Under a significant level of guidance and direction, provides customer service for one or more Paychex products....
Financial Customer Service Professional
- Tempe, AZ (9 miles from Phoenix, AZ)
- 8 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 8 days ago
service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking)OR two or more years of customer service experienceCapability to work overtime as...
Remote WorkRetail Loss Prevention Customer Service Associate Uniformed
- Phoenix, AZ
- 8 days ago
- Phoenix, AZ
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Tempe, AZ (9 miles from Phoenix, AZ)
- 9 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 9 days ago
Customer service orientation with excellent phone etiquette. Technical savvy with logistics and intermodal knowledge....
- Glendale, AZ (8 miles from Phoenix, AZ)
- 9 days ago
- Glendale, AZ (8 miles from Phoenix, AZ)
- 9 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Pharmacy Customer Service Associate
- Gilbert, AZ (16 miles from Phoenix, AZ)
- 10 days ago
- Gilbert, AZ (16 miles from Phoenix, AZ)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Litchfield Park, AZ (19 miles from Phoenix, AZ)
- 10 days ago
- Litchfield Park, AZ (19 miles from Phoenix, AZ)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- El Mirage, AZ (17 miles from Phoenix, AZ)
- 10 days ago
- El Mirage, AZ (17 miles from Phoenix, AZ)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Sun Lakes, AZ (19 miles from Phoenix, AZ)
- 10 days ago
- Sun Lakes, AZ (19 miles from Phoenix, AZ)
- 10 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Phoenix, AZ
Highest Education Level
Customer Services in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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