Collections Specialist Jobs in Phoenix, AZ
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Collection Representative - Remote
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 4 days ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 4 days ago
At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a...
Customer Solutions Professional Bilingual - Consumer Collections Agent
- Phoenix, AZ
- 10 days ago
- Phoenix, AZ
- 10 days ago
Summary The Bilingual Customer Solutions Professional (CSP) plays a pivotal role in the consumer collections department and is responsible for driving revenue and meeting monthly collection goals...
Customer Solutions Professional - Consumer Collections Agent
- Phoenix, AZ
- 10 days ago
- Phoenix, AZ
- 10 days ago
Summary The Customer Solutions Professional (CSP) plays a pivotal role in the consumer collections department and is responsible for driving revenue and meeting monthly collection goals by...
- Tempe, AZ (9 miles from Phoenix, AZ)
- 25 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 25 days ago
Our client, In Financial Services Industry is seeking a Collections Representative to join their team. As a Collections Agent, you will be part of the Collections Dept supporting Loan Services....
- Tempe, AZ (9 miles from Phoenix, AZ)
- 26 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 26 days ago
accordance with established procedures, which may include using action and reaction codes, rescheduling feature, scratch pad entries, etc. in the collection system Communicate collection efforts to branch lenders...
Accounts Receivable Collections Specialist
- Chandler, AZ (14 miles from Phoenix, AZ)
- 29 days ago
- Chandler, AZ (14 miles from Phoenix, AZ)
- 29 days ago
Crafco, Inc. has an opening for an Accounts Receivable / Collections Specialist at our corporate headquarters in Chandler, AZ....
Position Overview** The Credit & Collections Specialist is a highly independent role with limited management oversight....
Remote WorkCustomer Service, Collections Coordinator
- Tempe, AZ (9 miles from Phoenix, AZ)
- 45+ days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 45+ days ago
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
Demographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Phoenix, AZ
Highest Education Level
Collections Specialists in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Systems Applications & Products
- Microsoft Exchange
- Invoicing
- Reconciliation
- NetSuite
- Punctual
- Accounting Management
- Events
- Cash Applications
- Compensation and Benefits
- Audit Support
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Credit Underwriting
- Credit Analysis
- Loan Servicing
- Mortgage Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- Customer Retention
- Resolution
- Accounts Receivable
- Finance
- Inbound/Outbound Calling
- Strategy Development
- Collections
- Salesforce
- Accounting
- High School Diploma
- Negotiation
- Auditing
- Investigation
- Written Communication
- Microsoft Outlook
- Telephone Skills
- Data Analysis
- Documentation
- Regulations
- Reporting
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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