Customer Service Jobs in Houston, TX
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative (Bilingual)
- Pasadena, TX (10 miles from Houston, TX)
- 2 days ago
- Pasadena, TX (10 miles from Houston, TX)
- 2 days ago
As a Bilingual Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Daily interaction with Customers, Service Technicians, Managers, and vendors. Facilitate any shared e-mail boxes....
Pharmacy Customer Service Associate
- Missouri City, TX (19 miles from Houston, TX)
- 22 hours ago
- Missouri City, TX (19 miles from Houston, TX)
- 22 hours ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
- Cypress, TX (24 miles from Houston, TX)
- 1 day ago
- Cypress, TX (24 miles from Houston, TX)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Digital Customer Service Associate
- Pearland, TX (15 miles from Houston, TX)
- 2 days ago
- Pearland, TX (15 miles from Houston, TX)
- 2 days ago
You play an essential role in the customer service experience providing fast service for our customers purchasing online....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Missouri City, TX (19 miles from Houston, TX)
- 4 days ago
- Missouri City, TX (19 miles from Houston, TX)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
One year related experience required with customer service preferred....
Client Service Representative (Part Time)
- League City, TX (24 miles from Houston, TX)
- 7 days ago
- League City, TX (24 miles from Houston, TX)
- 7 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
If youre looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public heal th. About Harris...
Customer Service Associate - Morning & Lunch Shift
- Sugar Land, TX (18 miles from Houston, TX)
- 10 days ago
- Sugar Land, TX (18 miles from Houston, TX)
- 10 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Morning Shift
- Stafford, TX (15 miles from Houston, TX)
- 10 days ago
- Stafford, TX (15 miles from Houston, TX)
- 10 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative (Bilingual)
- Pearland, TX (15 miles from Houston, TX)
- 15 days ago
- Pearland, TX (15 miles from Houston, TX)
- 15 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Pearland, TX (15 miles from Houston, TX)
- 15 days ago
- Pearland, TX (15 miles from Houston, TX)
- 15 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Houston, TX
Highest Education Level
Customer Services in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Service-Oriented
- Associates
- Retail Banking
- Commercial Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Quality Assurance
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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