Customer Service Jobs in Texas

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 151 Jobs

Customer Service Associate

  • Katy, TX
  • 1 hour ago
  • Katy, TX
  • 1 hour ago

Were looking for Customer Service Representatives for our Katy, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Associate

  • Highland Village, TX
  • 9 hours ago
  • Highland Village, TX
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Odessa, TX
  • 9 hours ago
  • Odessa, TX
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Hudson Oaks, TX
  • 12 hours ago
  • Hudson Oaks, TX
  • 12 hours ago

This position requires a strong focus on sales, customer service, organizational skills, and the ability to thrive in a fast-paced environment....

Customer Service Associate - 77032

  • Houston, TX
  • 17 hours ago
  • Houston, TX
  • 17 hours ago

#YOUTH25#summerjobs25#HGCY25The Part Time Customer Service Associate consults customers on their car rental.Maximizing revenue opportunities by actively offering products and services and overcoming...

Customer Service Representative (Full Time) - Lubbock

  • Lubbock, TX
  • 21 hours ago
  • Lubbock, TX
  • 21 hours ago

Responsibilities: Provide thorough, friendly, and effective customer service to all customers in a timely and accurate manner....

About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today....

Customer Service Associate

  • The Woodlands, TX
  • 22 hours ago
  • The Woodlands, TX
  • 22 hours ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Pharmacy Customer Service Associate

  • Brenham, TX
  • 1 day ago
  • Brenham, TX
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Forney, TX
  • 1 day ago
  • Forney, TX
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Retail Customer Service Associate

  • Dallas, TX
  • 1 day ago
  • Dallas, TX
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Part Time - Outlet Customer Service Associate - Flexible

  • Houston, TX
  • 2 days ago
  • Houston, TX
  • 2 days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Customer Service Associate

  • San Antonio, TX
  • 2 days ago
  • San Antonio, TX
  • 2 days ago

Job Description The Customer Service Voluntary Benefits Associate will provide call center functional and or technical support for a Voluntary Benefits client....

Lead Customer Service Associate Job

  • Mansfield, TX
  • 3 days ago
  • Mansfield, TX
  • 3 days ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Lead Customer Service Associate Job Mansfield, TX

  • Mansfield, TX
  • 4 days ago
  • Mansfield, TX
  • 4 days ago

Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...

Demographic Data for Texas

Moving to Texas? Find some basic demographic data about Texas below.


Local
National
29,144,347
636,376

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

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Salary for Customer Service Jobs in Texas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Texas offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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