Customer Service Jobs in Texas
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for. + Customer Service Excellence: If you've excelled in customer service, you...
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Provide backup and assistance to other retail banking locations, as requested. 10. Model and champion the Banks standards for exceptional customer service. 11....
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
service issues....
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
If this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Customer Service Associate that will provide inbound/outbound cardholder support and customer...
Customer Service Associate Role: Customer Service Associate Location: Austin, TX Duration: 2-3 Months Job description: Embrace a fulfilling journey of professional development within a dynamic and fast-paced...
Veterinary Client Service Representative- Weekend/Days, GCVS
- Houston, TX
- 19 hours ago
- Houston, TX
- 19 hours ago
Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships....
Bilingual Customer Service Representative (Part Time) - Lubbock
- Lubbock, TX
- 20 hours ago
- Lubbock, TX
- 20 hours ago
Responsibilities: Provide thorough, friendly, and effective customer service to all customers in a timely and accurate manner....
EMSW Postdoctoral Research Fellow Virginia Commonwealth University Richmond, VA Full-time Research & Development Posted on June 01, 2025 Position Responsibilities: At VCU, we Make it Real through...
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote WorkClient Service Representative/Hospital Assistant, DVDOS
- Grapevine, TX
- 1 day ago
- Grapevine, TX
- 1 day ago
Client Service Representative/Hospital Assistant Are you ready to play a pivotal role in the world of veterinary care? Do you thrive in fast-paced environments where no two days are the same? If...
Customer Service Representative - Hwy 26
- North Richland Hills, TX
- 1 day ago
- North Richland Hills, TX
- 1 day ago
Job Summary: Veritex Customer Service Representatives are cross-trained professionals who provide both basic Personal Banker and Teller services, which include maintenance on customer accounts....
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Texas
Highest Education Level
Customer Services in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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