Customer Service Jobs in Frisco, TX
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Denton, TX (17 miles from Frisco, TX)
- 4 hours ago
- Denton, TX (17 miles from Frisco, TX)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Plano, TX (11 miles from Frisco, TX)
- 15 hours ago
- Plano, TX (11 miles from Frisco, TX)
- 15 hours ago
Minimum of 1 year of experience in a customer service role, preferably in the insurance industry....
Customer Service Associate - Morning & Lunch Shift
- Plano, TX (11 miles from Frisco, TX)
- 1 day ago
- Plano, TX (11 miles from Frisco, TX)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Grapevine, TX (21 miles from Frisco, TX)
- 2 days ago
- Grapevine, TX (21 miles from Frisco, TX)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1701 W STATE HIGHWAY 114, GRAPEVINE...
Veterinary Client Service Representative
- Wylie, TX (20 miles from Frisco, TX)
- 2 days ago
- Wylie, TX (20 miles from Frisco, TX)
- 2 days ago
Customer Service Representative Thrive Pet Healthcare Wylie, TX More than a word, care is present in everything you do....
Client Service Specialist (Teller)
- Hickory Creek, TX (10 miles from Frisco, TX)
- 3 days ago
- Hickory Creek, TX (10 miles from Frisco, TX)
- 3 days ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
Amazon Locker+ Customer Service Associate
- Richardson, TX (16 miles from Frisco, TX)
- 5 days ago
- Richardson, TX (16 miles from Frisco, TX)
- 5 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Retail Customer Service Associate
- Southlake, TX (23 miles from Frisco, TX)
- 6 days ago
- Southlake, TX (23 miles from Frisco, TX)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Lewisville, TX (19 miles from Frisco, TX)
- 6 days ago
- Lewisville, TX (19 miles from Frisco, TX)
- 6 days ago
Experience working in a customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy Strong prioritization...
Client Service Representative - Business License
- Lewisville, TX (19 miles from Frisco, TX)
- 6 days ago
- Lewisville, TX (19 miles from Frisco, TX)
- 6 days ago
At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...
Pharmacy Customer Service Associate
- Allen, TX (15 miles from Frisco, TX)
- 7 days ago
- Allen, TX (15 miles from Frisco, TX)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Denton, TX (17 miles from Frisco, TX)
- 7 days ago
- Denton, TX (17 miles from Frisco, TX)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Float)
- Allen, TX (15 miles from Frisco, TX)
- 9 days ago
- Allen, TX (15 miles from Frisco, TX)
- 9 days ago
The Customer Service Representative (CSR) (Float) involves floating or traveling to different branch locations. ESSENTIAL DUTIES AND RESPONSIBILITIES 1....
- Garland, TX (21 miles from Frisco, TX)
- 9 days ago
- Garland, TX (21 miles from Frisco, TX)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Plano, TX (11 miles from Frisco, TX)
- 9 days ago
- Plano, TX (11 miles from Frisco, TX)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Frisco, TX
Moving to Frisco, TX? Find some basic demographic data about Frisco, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Frisco, TX
Highest Education Level
Customer Services in Frisco, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »