Customer Service Jobs in Allen, TX
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Dallas, TX (23 miles from Allen, TX)
- 10 hours ago
- Dallas, TX (23 miles from Allen, TX)
- 10 hours ago
Experience: Some administrative, customer service, or office experience, preferably in the insurance industry [at a brokerage or provider organization]....
- Plano, TX (7 miles from Allen, TX)
- 14 hours ago
- Plano, TX (7 miles from Allen, TX)
- 14 hours ago
Minimum of 1 year of experience in a customer service role, preferably in the insurance industry....
Customer Service Associate - Morning & Lunch Shift
- Plano, TX (7 miles from Allen, TX)
- 23 hours ago
- Plano, TX (7 miles from Allen, TX)
- 23 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Lunch/Afternoon Shift
- Dallas, TX (23 miles from Allen, TX)
- 23 hours ago
- Dallas, TX (23 miles from Allen, TX)
- 23 hours ago
As the name suggests, your main priority is to provide great customer service....
Bank Customer Service Representative (FULL-TIME & PART-TIME)
- Dallas, TX (23 miles from Allen, TX)
- 1 day ago
- Dallas, TX (23 miles from Allen, TX)
- 1 day ago
LOCATION: Dallas, TX POSITION OVERVIEW: BANK CUSTOMER SERVICE REPRESENTATIVE We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing...
Registered Financial Customer Service Professional
- Dallas, TX (23 miles from Allen, TX)
- 1 day ago
- Dallas, TX (23 miles from Allen, TX)
- 1 day ago
service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience FINRA series 6 and 63 or higher...
- Rowlett, TX (12 miles from Allen, TX)
- 1 day ago
- Rowlett, TX (12 miles from Allen, TX)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Financial Customer Service Professional
- Dallas, TX (23 miles from Allen, TX)
- 1 day ago
- Dallas, TX (23 miles from Allen, TX)
- 1 day ago
service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience Capability to work overtime as...
Veterinary Client Service Representative
- Wylie, TX (5 miles from Allen, TX)
- 2 days ago
- Wylie, TX (5 miles from Allen, TX)
- 2 days ago
Customer Service Representative Thrive Pet Healthcare Wylie, TX More than a word, care is present in everything you do....
- Dallas, TX (23 miles from Allen, TX)
- 3 days ago
- Dallas, TX (23 miles from Allen, TX)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist (Teller)
- Hickory Creek, TX (22 miles from Allen, TX)
- 3 days ago
- Hickory Creek, TX (22 miles from Allen, TX)
- 3 days ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
Client Relations Specialist - Bookkeeping
- Dallas, TX (23 miles from Allen, TX)
- 3 days ago
- Dallas, TX (23 miles from Allen, TX)
- 3 days ago
Triage and answer technical accounting, product, pricing, and process questions with varying complexity Manage and prevent client escalations leveraging customer services and problem-solving skills...
Remote Work$11.00 Customer Service Associate
- Dallas, TX (23 miles from Allen, TX)
- 3 days ago
- Dallas, TX (23 miles from Allen, TX)
- 3 days ago
Store - DFW-EULESS, TX Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Retail Customer Service Associate
- McKinney, TX (6 miles from Allen, TX)
- 4 days ago
- McKinney, TX (6 miles from Allen, TX)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1670 W University Dr, Mckinney,...
Amazon Locker+ Customer Service Associate
- Richardson, TX (10 miles from Allen, TX)
- 5 days ago
- Richardson, TX (10 miles from Allen, TX)
- 5 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Demographic Data for Allen, TX
Moving to Allen, TX? Find some basic demographic data about Allen, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Allen, TX
Highest Education Level
Customer Services in Allen, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »