Customer Service Jobs in North Carolina
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Your Impact Customer Service Associates (CSA) are responsible for answering inbound internal and external calls, utilizing our Home Delivery processes to solve inquiries/issues and maintain customer...
Part Time - Customer Service Associate - Tool Rental - Flexible
- Concord, NC
- 12 hours ago
- Concord, NC
- 12 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
All you need is: Minimum of 1-2 years in client services/customer service; valid drivers license Bonus points if you've got: Business-related BS/BA degree or equivalent American Esoteric Laboratories...
Remote WorkCustomer Service Representative - Asheville Office
- Asheville, NC
- 22 hours ago
- Asheville, NC
- 22 hours ago
Execute retail banking initiatives and strategies through consultative relationship management....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
influence to identify, prospect, and pursue business opportunities to hit market goals Display a high degree of integrity, trustworthiness, and professionalism at all times Embrace Bank OZK’s core lending...
Preferred Qualifications Previous customer service experience strongly preferred. Product-specific or financial services industry experience....
Make decisions on loans and terms if within the lending limits or make recommendations to a superior lending officer....
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in North Carolina
Highest Education Level
Customer Services in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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