Customer Service Jobs in Monroe, NC
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Mint Hill, NC (10 miles from Monroe, NC)
- 8 hours ago
- Mint Hill, NC (10 miles from Monroe, NC)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Charlotte, NC (20 miles from Monroe, NC)
- 22 hours ago
- Charlotte, NC (20 miles from Monroe, NC)
- 22 hours ago
The Customer Service Associate is critical in ensuring we meet that goal....
Sales & Customer Service Associate - Rea Farms
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
Overview Where Better Careers Begin!Massage Envy Rea Farms: 9905 Sandy Rock Place, Charlotte, NC 28277Do you have a passion for helping others? At the Massage Envy Rea Farms franchise, wesupport...
Insurance Client Service Specialist for Commercial Lines
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....
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Pharmacy Customer Service Associate
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Associate Job Charlotte, NC
- Charlotte, NC (20 miles from Monroe, NC)
- 8 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 8 days ago
Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...
- Concord, NC (21 miles from Monroe, NC)
- 8 days ago
- Concord, NC (21 miles from Monroe, NC)
- 8 days ago
influence to identify, prospect, and pursue business opportunities to hit market goals Display a high degree of integrity, trustworthiness, and professionalism at all times Embrace Bank OZK's core lending...
Retail Loss Prevention Customer Service Associate
- Charlotte, NC (20 miles from Monroe, NC)
- 8 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Matthews, NC (8 miles from Monroe, NC)
- 10 days ago
- Matthews, NC (8 miles from Monroe, NC)
- 10 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1801 Windsor Square Dr, Matthews...
Insurance Client Service Specialist
- Charlotte, NC (20 miles from Monroe, NC)
- 12 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 12 days ago
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11,000 of the industrys brightest...
Client Service Specialist - Commercial Lines
- Charlotte, NC (20 miles from Monroe, NC)
- 13 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 13 days ago
Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service preferred....
Customer Service Professional - Field Contact
- Charlotte, NC (20 miles from Monroe, NC)
- 30+ days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 30+ days ago
Preferred Qualifications Previous customer service experience strongly preferred. Product-specific or financial services industry experience....
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Associate Job
- Matthews, NC (8 miles from Monroe, NC)
- 30+ days ago
- Matthews, NC (8 miles from Monroe, NC)
- 30+ days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
- Harrisburg, NC (17 miles from Monroe, NC)
- 30+ days ago
- Harrisburg, NC (17 miles from Monroe, NC)
- 30+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Demographic Data for Monroe, NC
Moving to Monroe, NC? Find some basic demographic data about Monroe, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Monroe, NC
Highest Education Level
Customer Services in Monroe, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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