Customer Service Jobs in Kansas City, MO
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Grandview, MO (16 miles from Kansas City, MO)
- 16 hours ago
- Grandview, MO (16 miles from Kansas City, MO)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Independence, MO (10 miles from Kansas City, MO)
- 3 days ago
- Independence, MO (10 miles from Kansas City, MO)
- 3 days ago
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
customer service....
Client Service Representative I
- Lenexa, KS (13 miles from Kansas City, MO)
- 4 days ago
- Lenexa, KS (13 miles from Kansas City, MO)
- 4 days ago
Overview Client Service Representative I - Lenexa, KS Answers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner....
Remote WorkCustomer Service Representative (Sr. Loan Consultant)
- Independence, MO (10 miles from Kansas City, MO)
- 5 days ago
- Independence, MO (10 miles from Kansas City, MO)
- 5 days ago
Ensure a high quality of customer service. All other duties as assigned....
Client Service Specialist - Financial Firm - Kanas City, MO
- Kansas City, MO
- 6 days ago
- Kansas City, MO
- 6 days ago
Client Service Specialist Want to join a growing organization in the finance world? At Retirement Solutions Group, the sky is the limit when it comes to career advancement! Were looking to hire...
- Gladstone, MO (7 miles from Kansas City, MO)
- 7 days ago
- Gladstone, MO (7 miles from Kansas City, MO)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Olathe, KS (19 miles from Kansas City, MO)
- 7 days ago
- Olathe, KS (19 miles from Kansas City, MO)
- 7 days ago
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote WorkExperience: Minimum 0-1 year of administrative, customer service, or office experience, preferably in the insurance industry....
With a reputation for excellence in workmanship and customer service, we've earned recognition from top industry manufacturers and an A+ rating from the BBB....
Customer Service Associate - Hire Ahead (Kansas City Metro Area)
- Olathe, KS (19 miles from Kansas City, MO)
- 11 days ago
- Olathe, KS (19 miles from Kansas City, MO)
- 11 days ago
Maintains the most stringent standards of customer service confidentiality. Perform other duties as assigned....
- Blue Springs, MO (18 miles from Kansas City, MO)
- 14 days ago
- Blue Springs, MO (18 miles from Kansas City, MO)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Salary Not Available Position range in Kansas City, MO-KS Metropolitan Statistical Area $36k - $49k Per Year Customer Service Associate Marshall Retail Group Occupation: Customer Service Representatives...
Financial Services Client Relations Specialist
- Kansas City, MO
- 20 days ago
- Kansas City, MO
- 20 days ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...
Demographic Data for Kansas City, MO
Moving to Kansas City, MO? Find some basic demographic data about Kansas City, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kansas City, MO
Highest Education Level
Customer Services in Kansas City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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