Customer Service Jobs in Missouri

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 60 Jobs

Client Relations Specialist

  • Kansas City, MO
  • 18 hours ago
  • Kansas City, MO
  • 18 hours ago

Strong communication, interpersonal, and customer service skills. Proficiency in using software applications for file handling and printing, such as RIP software and layout tools....

Pharmacy Customer Service Associate

  • West Plains, MO
  • 1 day ago
  • West Plains, MO
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Neosho, MO
  • 1 day ago
  • Neosho, MO
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

  • Bridgeton, MO
  • 1 day ago
  • Bridgeton, MO
  • 1 day ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative

  • Independence, MO
  • 1 day ago
  • Independence, MO
  • 1 day ago

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....

Part Time Customer Service Associate

  • Saint Louis, MO
  • 2 days ago
  • Saint Louis, MO
  • 2 days ago

Part Time Customer Service Associate Wages: $16.00 per hour Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service...

Customer Service Associate - Temporary

  • Sedalia, MO
  • 2 days ago
  • Sedalia, MO
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job Bridgeton, MO

  • Bridgeton, MO
  • 3 days ago
  • Bridgeton, MO
  • 3 days ago

Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...

Customer Service Representative (Sr. Loan Consultant)

  • Independence, MO
  • 3 days ago
  • Independence, MO
  • 3 days ago

Ensure a high quality of customer service. All other duties as assigned....

Retail Customer Service Associate

  • Springfield, MO
  • 4 days ago
  • Springfield, MO
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 745 W El Camino Alto St, Springfield...

Part Time - Outlet Customer Service Associate - Flexible

  • Bridgeton, MO
  • 4 days ago
  • Bridgeton, MO
  • 4 days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Client Service Specialist - Financial Firm - Kanas City, MO

  • Kansas City, MO
  • 5 days ago
  • Kansas City, MO
  • 5 days ago

Client Service Specialist Want to join a growing organization in the finance world? At Retirement Solutions Group, the sky is the limit when it comes to career advancement! Were looking to hire...

Client Service Specialist

  • Springfield, MO
  • 5 days ago
  • Springfield, MO
  • 5 days ago

Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....

Customer Service Associate

  • Gladstone, MO
  • 5 days ago
  • Gladstone, MO
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative & ITM Teller

  • Columbia, MO
  • 6 days ago
  • Columbia, MO
  • 6 days ago

Cross-sell bank products and services based on customer’s needs. Count, check and package coins and currency....

Demographic Data for Missouri

Moving to Missouri? Find some basic demographic data about Missouri below.


Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

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Salary for Customer Service Jobs in Missouri

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Missouri offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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