Collections Specialist Jobs in Kansas City, MO
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Overland Park, KS (21 miles from Kansas City, MO)
- 2 days ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 2 days ago
Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing everyday moments - at home, at work and virtually everywhere in...
Mortgage Collections Specialist - TruHome Solutions
- Overland Park, KS (21 miles from Kansas City, MO)
- 25 days ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 25 days ago
Bachelor's Degree preferred. 1 year Customer Service experience or Consumer Collections experience preferably in Mortgage Consumer Lending or tele-sales....
- Riverside, MO (4 miles from Kansas City, MO)
- 30+ days ago
- Riverside, MO (4 miles from Kansas City, MO)
- 30+ days ago
At Safe Haven Security, we are more than just a home security company! We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our...
- Lenexa, KS (13 miles from Kansas City, MO)
- 90+ days ago
- Lenexa, KS (13 miles from Kansas City, MO)
- 90+ days ago
COME GROW WITH US! Radius Global Solutions is currently hiring Collectors/Call Center Agents to join our Team. APPLY TODAY to become part of a growing team and to start earning UNLIMITED income!...
Demographic Data for Kansas City, MO
Moving to Kansas City, MO? Find some basic demographic data about Kansas City, MO below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Kansas City, MO
Highest Education Level
Collections Specialists in Kansas City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Business Correspondence
- Invoicing
- Reconciliation
- NetSuite
- Pivot Tables
- Electronic Data Interchange
- Navision
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Cash Forecasting
- Mortgage Processing
- Credit Analysis
- Loan Servicing
- Mortgage Servicing
- Anti-Money Laundering
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Customer Satisfaction
- Collections
- Inbound/Outbound Calling
- Finance
- Accounting
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Investigation
- Negotiation
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Filing
- Reporting
- Regulations
- Policy Development
- Multitasking
- Microsoft Office
- Sales
- Problem Solving
- Microsoft Excel
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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