Customer Service Jobs in Orlando, FL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Part Time - Outlet Customer Service Associate - Flexible
- Orlando, FL
- 2 hours ago
- Orlando, FL
- 2 hours ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Pharmacy Customer Service Associate
- Winter Springs, FL (11 miles from Orlando, FL)
- 3 hours ago
- Winter Springs, FL (11 miles from Orlando, FL)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Retail Customer Service Associate
- Clermont, FL (22 miles from Orlando, FL)
- 5 hours ago
- Clermont, FL (22 miles from Orlando, FL)
- 5 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Branch Customer Service Associate - PT32
- Apopka, FL (11 miles from Orlando, FL)
- 19 hours ago
- Apopka, FL (11 miles from Orlando, FL)
- 19 hours ago
Who We Are The Orange County Library System is a learning organization whose mission is to add to quality of life – not only for our customers, but also for our staff. At OCLS, youll find staff...
Retail Loss Prevention Customer Service Associate
- Kissimmee, FL (16 miles from Orlando, FL)
- 2 days ago
- Kissimmee, FL (16 miles from Orlando, FL)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
SUMMARY: The Commercial Banker is primarily responsible for generating and maintaining portfolios of commercial loans and deposits, as well as providing client service, cross-sales and retention...
- Winter Springs, FL (11 miles from Orlando, FL)
- 5 days ago
- Winter Springs, FL (11 miles from Orlando, FL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service; May be asked to assist customers with safe deposit entry; May assume ATM/Vault processing and other duties as assigned ESSENTIAL DUTIES & RESPONSIBILITIES-CSR Always attempt to cross-sell...
- Lockhart, FL (6 miles from Orlando, FL)
- 5 days ago
- Lockhart, FL (6 miles from Orlando, FL)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Temporary
- Winter Garden, FL (12 miles from Orlando, FL)
- 5 days ago
- Winter Garden, FL (12 miles from Orlando, FL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Winter Park, FL (3 miles from Orlando, FL)
- 6 days ago
- Winter Park, FL (3 miles from Orlando, FL)
- 6 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Sanford, FL (20 miles from Orlando, FL)
- 7 days ago
- Sanford, FL (20 miles from Orlando, FL)
- 7 days ago
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote WorkDemographic Data for Orlando, FL
Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Orlando, FL
Highest Education Level
Customer Services in Orlando, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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