Customer Service Jobs in Orlando, FL

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 20 Jobs

Branch Customer Service Associate - FT32

  • Orlando, FL
  • 1 day ago
  • Orlando, FL
  • 1 day ago

Who We Are The Orange County Library System is a learning organization whose mission is to add to quality of life – not only for our customers, but also for our staff. At OCLS, youll find staff...

Customer Service Associate

  • Orlando, FL
  • 1 day ago
  • Orlando, FL
  • 1 day ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Pharmacy Customer Service Associate

  • Ocoee, FL (9 miles from Orlando, FL)
  • 1 day ago
  • Ocoee, FL (9 miles from Orlando, FL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Longwood, FL (11 miles from Orlando, FL)
  • 2 days ago
  • Longwood, FL (11 miles from Orlando, FL)
  • 2 days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Associate - Temporary

  • Winter Garden, FL (12 miles from Orlando, FL)
  • 2 days ago
  • Winter Garden, FL (12 miles from Orlando, FL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Kissimmee, FL (16 miles from Orlando, FL)
  • 2 days ago
  • Kissimmee, FL (16 miles from Orlando, FL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Loss Prevention Customer Service Associate

  • Kissimmee, FL (16 miles from Orlando, FL)
  • 3 days ago
  • Kissimmee, FL (16 miles from Orlando, FL)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Winter Springs, FL (11 miles from Orlando, FL)
  • 5 days ago
  • Winter Springs, FL (11 miles from Orlando, FL)
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate - Temporary

  • Clermont, FL (22 miles from Orlando, FL)
  • 8 days ago
  • Clermont, FL (22 miles from Orlando, FL)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Urgent Requirement

  • Orlando, FL
  • 9 days ago
  • Orlando, FL
  • 9 days ago

un Customer Service Associate - Urgent Requirement compensation: Earn between $20 and $24 per hour What You'll Do: Process and update customer orders (via email or EDI) Communicate with customers about...

Customer Service Associate

  • Casselberry, FL (8 miles from Orlando, FL)
  • 9 days ago
  • Casselberry, FL (8 miles from Orlando, FL)
  • 9 days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Commercial Banker III

  • Winter Park, FL (3 miles from Orlando, FL)
  • 10 days ago
  • Winter Park, FL (3 miles from Orlando, FL)
  • 10 days ago

Proactively manages customer relationships by identifying financial needs, delivering solutions to meet the needs, and delivering quality customer service....

Customer Service Associate

  • Saint Cloud, FL (21 miles from Orlando, FL)
  • 10 days ago
  • Saint Cloud, FL (21 miles from Orlando, FL)
  • 10 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Amazon Locker+ Customer Service Associate

  • Winter Park, FL (3 miles from Orlando, FL)
  • 16 days ago
  • Winter Park, FL (3 miles from Orlando, FL)
  • 16 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Associate

  • Orlando, FL (11 miles from Orlando, FL)
  • 22 days ago
  • Orlando, FL (11 miles from Orlando, FL)
  • 22 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Demographic Data for Orlando, FL

Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.


Local
National
1,066,412
31,940
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Orlando, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Orlando, FL offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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