Customer Service Jobs in Florida
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The Impact You Will Have Every Day: Provide elevated customer service while being attentive to client & patient needs Identify and work compassionately with clients in various emotional states Provide...
All Teleperformance USA Jobs Banking Customer Service Representative - Onsite - Full Time Teleperformance USA - Davie, FL Posted on 06/05/25 (Ref: FLOxsXmEEW) Category : Customer Service/Support About...
Ideal candidates will bring exceptional customer service skills, technical proficiency, and the ability to multitask effectively in a fast-paced environment....
Remote WorkMinimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote WorkMiami Community Mortgage Sales Consultant (SAFE)
- Miami Shores, FL
- 1 day ago
- Miami Shores, FL
- 1 day ago
About this role:Wells Fargo is seeking a Community Mortgage Bank Sales Consultant (SAFE) in Consumer Lending as part of Home Lending....
Preferred Product Knowledge: Retail Products & Services including Consumer Lending (Mortgage, Home Equity Lines of Credit & Auto)....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Part Time Flexible Customer Service Associate
- Fort Walton Beach, FL
- 1 day ago
- Fort Walton Beach, FL
- 1 day ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Florida
Highest Education Level
Customer Services in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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