Collections Specialist Jobs in Orlando, FL
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Insurance Collections Coordinator - Orlando, FL (Hybrid)
- Winter Springs, FL (11 miles from Orlando, FL)
- 1 day ago
- Winter Springs, FL (11 miles from Orlando, FL)
- 1 day ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel....
Senior Bad Debt Recovery Specialist
- Lake Mary, FL (15 miles from Orlando, FL)
- 45+ days ago
- Lake Mary, FL (15 miles from Orlando, FL)
- 45+ days ago
Senior Bad Debt Recovery Specialist Job Category: Collections Requisition Number: SENIO001038 Posting Details Posted: April 9, 2025 Full-Time On-site Locations Showing 1 location Lake Mary HQ1000...
Demographic Data for Orlando, FL
Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Orlando, FL
Highest Education Level
Collections Specialists in Orlando, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Business Correspondence
- Reconciliation
- NetSuite
- Accounting Management
- Prioritizing
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Restructuring
- Audit Support
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Credit Underwriting
- Credit Analysis
- Loan Servicing
- Mortgage Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- 10 Key
- Resolution
- Accounts Receivable
- Customer Satisfaction
- Finance
- Inbound/Outbound Calling
- Collections
- Analytical Skills
- Accounting
- Listening
- High School Diploma
- Negotiation
- Verbal Communication
- Investigation
- Written Communication
- Microsoft Outlook
- Telephone Skills
- Documentation
- Interpersonal Skills
- Filing
- Microsoft PowerPoint
- Regulations
- Reporting
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Collections Specialist Related Career Advice Articles
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »