Customer Service Jobs in Wilmington, DE
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- West Chester, PA (19 miles from Wilmington, DE)
- 21 hours ago
- West Chester, PA (19 miles from Wilmington, DE)
- 21 hours ago
Lenders also travel out of state to inspect projects, construction sites and meet customers. Requires the use of manual dexterity skills for typing and data entry up to 40% of the business day....
Full Time - Outlet Customer Service Associate - Day
- Bridgeton, NJ (24 miles from Wilmington, DE)
- 1 day ago
- Bridgeton, NJ (24 miles from Wilmington, DE)
- 1 day ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Customer Service Associate, Retrospect Vintage
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
['Goodwill Industries of Southern New Jersey and Phi', '3.3', 'CUSTOMER SERVICE ASSOCIATE, RETROSPECT VINTAGE', 'Apply on employer site', 'Apply now', 'Philadelphia, PA', '', '$16.25', '\xa0', 'Per...
- Mantua, NJ (18 miles from Wilmington, DE)
- 1 day ago
- Mantua, NJ (18 miles from Wilmington, DE)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Part Time - Customer Service Associate - Tool Rental - Flexible
- Philadelphia, PA (24 miles from Wilmington, DE)
- 3 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 3 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Pharmacy Customer Service Associate
- Newark, DE (12 miles from Wilmington, DE)
- 3 days ago
- Newark, DE (12 miles from Wilmington, DE)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...
Customer Service Associate - Temporary
- Paoli, PA (22 miles from Wilmington, DE)
- 8 days ago
- Paoli, PA (22 miles from Wilmington, DE)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Woodlyn, PA (14 miles from Wilmington, DE)
- 9 days ago
- Woodlyn, PA (14 miles from Wilmington, DE)
- 9 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
- Philadelphia, PA (24 miles from Wilmington, DE)
- 13 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 13 days ago
Are you ready to make an impact in the world of device fulfillment? As a Device Fulfillment Specialist in Healthcare Payments department, you will be responsible for maintaining the accuracy of...
Financial Services Sales Representative - MoneyGuard
- Radnor, PA (24 miles from Wilmington, DE)
- 13 days ago
- Radnor, PA (24 miles from Wilmington, DE)
- 13 days ago
Service experience Application Deadline Applications for this position will be accepted through May 30, 2025, subject to earlier closure due to applicant volume....
Retail Loss Prevention Customer Service Associate II
- Christiana, DE (12 miles from Wilmington, DE)
- 15 days ago
- Christiana, DE (12 miles from Wilmington, DE)
- 15 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
Customer Service Associate Part Time
- Woodbury Heights, NJ (20 miles from Wilmington, DE)
- 15 days ago
- Woodbury Heights, NJ (20 miles from Wilmington, DE)
- 15 days ago
The Customer Service Associate delivers customer service with respect, dignity, and builds loyalty to the Goodwill brand. The position is a member of the Retail Team....
Client Relations Specialist (Legal)
- Philadelphia, PA (24 miles from Wilmington, DE)
- 17 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 17 days ago
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
Client Service Representative, National Accounts
- Philadelphia, PA (24 miles from Wilmington, DE)
- 17 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 17 days ago
and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison to the various...
Demographic Data for Wilmington, DE
Moving to Wilmington, DE? Find some basic demographic data about Wilmington, DE below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wilmington, DE
Highest Education Level
Customer Services in Wilmington, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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