Customer Service Jobs in Delaware

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 15 Jobs

Customer Service Associate

  • Camden, DE
  • 7 hours ago
  • Camden, DE
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Dover, DE
  • 23 hours ago
  • Dover, DE
  • 23 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Pharmacy Customer Service Associate

  • Dover, DE
  • 1 day ago
  • Dover, DE
  • 1 day ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Associate - Temporary

  • Milton, DE
  • 2 days ago
  • Milton, DE
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate- J1 Students Only

  • Ocean View, DE
  • 3 days ago
  • Ocean View, DE
  • 3 days ago

Royal Farms Customer Service Associate- J1 Students Only in Ocean View , Delaware Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion...

Customer Service Associate (part-time)

  • Clayton, DE
  • 5 days ago
  • Clayton, DE
  • 5 days ago

The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....

Bilingual Customer Support Agent/Trainer

  • Wilmington, DE
  • 8 days ago
  • Wilmington, DE
  • 8 days ago

The ideal candidate provides exceptional customer service and is proficient in handling various client inquiries....

Customer Service Associate

  • Newark, DE
  • 9 days ago
  • Newark, DE
  • 9 days ago

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...

Retail Customer Service Associate

  • Dover, DE
  • 10 days ago
  • Dover, DE
  • 10 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1572 N DUPONT HWY, DOVER, DE 19901...

Customer Service Associate

  • Bear, DE
  • 14 days ago
  • Bear, DE
  • 14 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative I

  • Smyrna, DE
  • 22 days ago
  • Smyrna, DE
  • 22 days ago

Customer Service Representative I at TOWN OF SMYRNA INC in Smyrna, Delaware, United States Job Description This position requires the ability to learn quickly and to multi-task in a fast-paced, highly...

Retail Loss Prevention Customer Service Associate II

  • Wilmington, DE
  • 30+ days ago
  • Wilmington, DE
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Service Representative II

  • Wilmington, DE
  • 45+ days ago
  • Wilmington, DE
  • 45+ days ago

This team provides an elite, quality customer service, educational support to their customers on a daily basis....

Retail Customer Service Associate Full Time

  • New Castle, DE
  • 45+ days ago
  • New Castle, DE
  • 45+ days ago

service to members....

Customer Service Officer (f/d/m)

  • DE
  • 90+ days ago
  • DE
  • 90+ days ago

Wir suchen im Moment einen Customer Service Officer (w/d/m) fur unseren Standort Mannheim, Germany....

Demographic Data for Delaware

Moving to Delaware? Find some basic demographic data about Delaware below.


Local
National
990,270
28,126

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

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Salary for Customer Service Jobs in Delaware

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Delaware offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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