Customer Service Jobs in Delaware
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Retail Loss Prevention Customer Service Associate II
- Christiana, DE
- 5 days ago
- Christiana, DE
- 5 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate
- Rehoboth Beach, DE
- 22 days ago
- Rehoboth Beach, DE
- 22 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Wilmington, DE
- 24 days ago
- Wilmington, DE
- 24 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
This team provides an elite, quality customer service, educational support to their customers on a daily basis....
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
As the name suggests, your main priority is to provide great customer service....
Retail Loss Prevention Customer Service Associate II
- Wilmington, DE
- 60+ days ago
- Wilmington, DE
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service to members....
Demographic Data for Delaware
Moving to Delaware? Find some basic demographic data about Delaware below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Delaware
Highest Education Level
Customer Services in Delaware offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »