Customer Service Jobs in Pasadena, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative II, Retail Banking (Panorama City - Los Angeles, CA)
- Los Angeles, CA (13 miles from Pasadena, CA)
- moments ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- moments ago
Demonstrated success in cross-selling banking services and products....
Customer Service Representative III, Retail Banking (Panorama City - Los Angeles, CA)
- Los Angeles, CA (13 miles from Pasadena, CA)
- moments ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- moments ago
Area: Customer Service (Sales)...
- Long Beach, CA (23 miles from Pasadena, CA)
- moments ago
- Long Beach, CA (23 miles from Pasadena, CA)
- moments ago
One year related experience required with customer service preferred....
- Long Beach, CA (23 miles from Pasadena, CA)
- moments ago
- Long Beach, CA (23 miles from Pasadena, CA)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Retail Customer Service Associate
- Lakewood, CA (20 miles from Pasadena, CA)
- 13 hours ago
- Lakewood, CA (20 miles from Pasadena, CA)
- 13 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Swing / Overnight Client Service Representative
- Los Angeles, CA (13 miles from Pasadena, CA)
- 14 hours ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 14 hours ago
Demonstrate the desire to continue learning in veterinary administration with an emphasis on customer service....
- Lawndale, CA (21 miles from Pasadena, CA)
- 14 hours ago
- Lawndale, CA (21 miles from Pasadena, CA)
- 14 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
oRetail Loss Prevention Customer Service Associate II
- Granada Hills, CA (23 miles from Pasadena, CA)
- 1 day ago
- Granada Hills, CA (23 miles from Pasadena, CA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Van Nuys, CA (21 miles from Pasadena, CA)
- 1 day ago
- Van Nuys, CA (21 miles from Pasadena, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Long Beach, CA (23 miles from Pasadena, CA)
- 1 day ago
- Long Beach, CA (23 miles from Pasadena, CA)
- 1 day ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Client Service Representative - 001453
- Culver City, CA (18 miles from Pasadena, CA)
- 2 days ago
- Culver City, CA (18 miles from Pasadena, CA)
- 2 days ago
One year related experience required with customer service preferred....
Amazon Locker+ Customer Service Associate
- La Habra, CA (17 miles from Pasadena, CA)
- 2 days ago
- La Habra, CA (17 miles from Pasadena, CA)
- 2 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Los Angeles, CA (13 miles from Pasadena, CA)
- 2 days ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 2 days ago
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote WorkLP Customer Service Associate II TJ Maxx La Canada Full Time
- La Canada, CA (6 miles from Pasadena, CA)
- 2 days ago
- La Canada, CA (6 miles from Pasadena, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Montebello, CA (9 miles from Pasadena, CA)
- 3 days ago
- Montebello, CA (9 miles from Pasadena, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Pasadena, CA
Moving to Pasadena, CA? Find some basic demographic data about Pasadena, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pasadena, CA
Highest Education Level
Customer Services in Pasadena, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Cash Handling
- Complaint Resolution
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Quality Assurance
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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