Collections Specialist Jobs in Pasadena, CA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- City of Industry, CA (11 miles from Pasadena, CA)
- 2 days ago
- City of Industry, CA (11 miles from Pasadena, CA)
- 2 days ago
Overview Quinn Company, your local Caterpillar store, is hiring an Collections Analyst in City of Industry, California. Quinn Company is a Caterpillar dealership founded in 1919. The company...
- Los Angeles, CA (13 miles from Pasadena, CA)
- 20 days ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 20 days ago
TEMPORARY ROLE: 3-6 MONTHS A Day in the Life The Collections Specialist II will assist the Asset Manager with collections and preservation of Lendistry's loan portfolio....
Hybrid Late Stage Collections Specialist, II
- Anaheim, CA (23 miles from Pasadena, CA)
- 45+ days ago
- Anaheim, CA (23 miles from Pasadena, CA)
- 45+ days ago
This level of Late Stage Collections Specialist becomes the single point of contact for borrowers....
- Los Angeles, CA (13 miles from Pasadena, CA)
- 45+ days ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 45+ days ago
A Day in the Life The Collections Specialist I will assist the Collections Manager with collections and preservation of Lendistry's loan portfolio. Some travel may be required....
JOB SUMMARY: To support maintenance of the highest possible quality of accounts receivable, by fully utilizing available resources to provide accurate and timely information to all customers and...
Demographic Data for Pasadena, CA
Moving to Pasadena, CA? Find some basic demographic data about Pasadena, CA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Pasadena, CA
Highest Education Level
Collections Specialists in Pasadena, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Spreadsheets
- Reconciliation
- Month-End Close
- General Accounting
- Pivot Tables
- Electronic Data Interchange
- Cash Applications
- Enterprise Resource Planning
- Year End Closing
- JD Edwards
- Education Experience
- Financial Statement Analysis
- Consumer Lending
- Lending
- Loan Documentation
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Financial Services
- Loan Servicing
- Credit Analysis
- Account Reconciliation
- Reconciliations
- Payment Processing
- Resolution
- Accounts Receivable
- Collections
- Inbound/Outbound Calling
- Finance
- High School Diploma
- Customer Relations
- Accounting
- Negotiation
- Microsoft Outlook
- Written Communication
- Documentation
- Verbal Communication
- Telephone Skills
- Investigation
- Reporting
- Collaboration
- Filing
- Interpersonal Skills
- Policy Development
- Microsoft PowerPoint
- Multitasking
- Problem Solving
- Regulations
- Microsoft Excel
- Microsoft Office
- Sales
- Time Management
- Research Skills
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Collections Specialist Related Career Advice Articles

How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »