Customer Service Jobs in Irvine, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Orange, CA (6 miles from Irvine, CA)
- 2 days ago
- Orange, CA (6 miles from Irvine, CA)
- 2 days ago
The Client Relations Specialist monitors each program recipients ability to manage their program, and provides customer service....
Retail Customer Service Associate
- Newport Beach, CA (11 miles from Irvine, CA)
- 2 days ago
- Newport Beach, CA (11 miles from Irvine, CA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Pharmacy Customer Service Associate
- Bellflower, CA (24 miles from Irvine, CA)
- 3 days ago
- Bellflower, CA (24 miles from Irvine, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Orange, CA (6 miles from Irvine, CA)
- 3 days ago
- Orange, CA (6 miles from Irvine, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Brea, CA (14 miles from Irvine, CA)
- 3 days ago
- Brea, CA (14 miles from Irvine, CA)
- 3 days ago
Responsibilities: Open and support consumer and basic business accounts (checking, savings, CDs, IRAs) Conduct client interviews to understand financial needs and recommend appropriate banking products Cross-sell...
Senior Customer Service Associate
- Buena Park, CA (16 miles from Irvine, CA)
- 4 days ago
- Buena Park, CA (16 miles from Irvine, CA)
- 4 days ago
May train employees in customer service and banking procedures. 2. Approves checks for payment. 3. Examines Customer Service Associates reports of daily transactions for accuracy. 4....
- Brea, CA (14 miles from Irvine, CA)
- 5 days ago
- Brea, CA (14 miles from Irvine, CA)
- 5 days ago
Additional Skills Teller, Sales, Customer Service...
Promotes and cross-sells other establishment products and services as appropriate to customer requirements. 14. Generates new business to assist in meeting establishment profitability goals 15....
- Aliso Viejo, CA (10 miles from Irvine, CA)
- 8 days ago
- Aliso Viejo, CA (10 miles from Irvine, CA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Loss Prevention Customer Service Associate II
- Corona, CA (13 miles from Irvine, CA)
- 10 days ago
- Corona, CA (13 miles from Irvine, CA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Sales & Customer Service Associate
- Eastvale, CA (14 miles from Irvine, CA)
- 13 days ago
- Eastvale, CA (14 miles from Irvine, CA)
- 13 days ago
Training to help you grow and refine your sales and customer service skills....
- Ontario, CA (22 miles from Irvine, CA)
- 16 days ago
- Ontario, CA (22 miles from Irvine, CA)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Irvine, CA
Moving to Irvine, CA? Find some basic demographic data about Irvine, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Irvine, CA
Highest Education Level
Customer Services in Irvine, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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