Customer Service Jobs in Burbank, CA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Bilingual Spanish - Hybrid
- Woodland Hills, CA (21 miles from Burbank, CA)
- 15 days ago
- Woodland Hills, CA (21 miles from Burbank, CA)
- 15 days ago
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...
Customer Service Associate - Temporary
- Alhambra, CA (12 miles from Burbank, CA)
- 2 hours ago
- Alhambra, CA (12 miles from Burbank, CA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Gardena, CA (21 miles from Burbank, CA)
- 2 hours ago
- Gardena, CA (21 miles from Burbank, CA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Northridge, CA (14 miles from Burbank, CA)
- 9 hours ago
- Northridge, CA (14 miles from Burbank, CA)
- 9 hours ago
Busy auto parts retailer seeks customer service professional. 1 year experience in customer service (call center experience preferred.)...
- Whittier, CA (20 miles from Burbank, CA)
- 16 hours ago
- Whittier, CA (20 miles from Burbank, CA)
- 16 hours ago
One year related experience required with customer service preferred....
Sales and Customer Service Associate / Outbound Sales
- Los Angeles, CA (15 miles from Burbank, CA)
- 1 day ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 1 day ago
WHAT YOU WILL BE DOING: Proactive Sales Outreach: Conduct outbound sales calls to new, potential, and past customers, educating them on product benefits, promotions, and cross-sell opportunities to...
Customer Service Associate ( Wholesale Market )
- Los Angeles, CA (15 miles from Burbank, CA)
- 1 day ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 1 day ago
As a Customer Service Associate for a Wholesale Markt, you will play a key role in providing excellent customer service while handling transactions efficiently and accurately....
Client Service Representative - VCA Burbank Animal Hospital
- Burbank, CA
- 2 days ago
- Burbank, CA
- 2 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Entry Level Customer Service Associate
- Norwalk, CA (24 miles from Burbank, CA)
- 6 days ago
- Norwalk, CA (24 miles from Burbank, CA)
- 6 days ago
Our ever-evolving team will be adding a fresh and innovative entry-level Customer Service Associate to our Sales and Customer Service Department....
Sales & Customer Service Associate
- Los Angeles, CA (15 miles from Burbank, CA)
- 6 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 6 days ago
Sales & Customer Service Associate Job Locations US-CA-Granada Hills Job ID 2025-236746 Category Sales Customer Service and Support Location : Address 11852 1/2 Balboa Blvd....
Veterinary Client Service Representative
- Culver City, CA (15 miles from Burbank, CA)
- 7 days ago
- Culver City, CA (15 miles from Burbank, CA)
- 7 days ago
Answering high volume calls Checking emails Our Ideal Candidate: Must have 2 years of customer service experience & veterinary experience Excellent communication skills Be a team player Self-driven...
LP Customer Service Associate II TJ Maxx Tarzana Full Time
- Tarzana, CA (13 miles from Burbank, CA)
- 8 days ago
- Tarzana, CA (13 miles from Burbank, CA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II TJ Maxx Westchester Full Time
- Westchester, CA (17 miles from Burbank, CA)
- 8 days ago
- Westchester, CA (17 miles from Burbank, CA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Studio City, CA (4 miles from Burbank, CA)
- 8 days ago
- Studio City, CA (4 miles from Burbank, CA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Valencia, CA (22 miles from Burbank, CA)
- 9 days ago
- Valencia, CA (22 miles from Burbank, CA)
- 9 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Burbank, CA
Moving to Burbank, CA? Find some basic demographic data about Burbank, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Burbank, CA
Highest Education Level
Customer Services in Burbank, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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