Teller Supervisor Jobs in Waukesha, WI
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
- West Allis, WI (9 miles from Waukesha, WI)
- 3 days ago
- West Allis, WI (9 miles from Waukesha, WI)
- 3 days ago
Assist Branch Management in maintaining and deepening retail banking relationships through relationship building calls and activities to meet sales and branch growth goals....
Armed Vault Teller (PM)- Milwaukee
- Milwaukee, WI (15 miles from Waukesha, WI)
- 30+ days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 30+ days ago
Armed Vault Teller (PM) - start time will be 3:00pm, M-F BASIC JOB DESCRIPTION: Receive, verify, sort, disperse and account for (maintain inventory of) vault cargo items. ESSENTIAL JOB FUNCTIONS:...
- Milwaukee, WI (15 miles from Waukesha, WI)
- 30+ days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 30+ days ago
Armed Vault Teller (hours: 6:00am - 3:00pm, M-F) BASIC JOB DESCRIPTION: Receive, verify, sort, disperse and account for (maintain inventory of) vault cargo items. ESSENTIAL JOB FUNCTIONS: Check...
Assist Branch Management in maintaining and deepening retail banking relationships through relationship building calls and activities to meet sales and branch growth goals....
Demographic Data for Waukesha, WI
Moving to Waukesha, WI? Find some basic demographic data about Waukesha, WI below.
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Salary for Teller Supervisor Jobs in Waukesha, WI
Highest Education Level
Teller Supervisors in Waukesha, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Automated Clearing House
- Wire Transfers
- Mortgage Processing
- Financial Services
- Foreign Exchange
- Branch Management
- Wealth Management
- Internal Control
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- 10 Key
- Client Services
- Cash Handling
- Resolution
- Notary Public
- Referrals
- Problem Resolution
- Customer Satisfaction
- Risk Management
- Microsoft Windows
- Decision Making
- Listening
- Retail
- Auditing
- High School Diploma
- Customer Relations
- Written Communication
- Coaching
- Telephone Skills
- Mentoring
- Collaboration
- Policy Development
- Regulations
- Problem Solving
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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