Teller Supervisor Jobs in New Berlin, WI
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
Direct the day-to-day operations activities of the Teller area including but not limited to: teller balancing, ordering cash, cash vault balancing, scheduling teller staff, ordering supplies, and completing...
- Waukesha, WI (8 miles from New Berlin, WI)
- 10 days ago
- Waukesha, WI (8 miles from New Berlin, WI)
- 10 days ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
- Waukesha, WI (8 miles from New Berlin, WI)
- 11 days ago
- Waukesha, WI (8 miles from New Berlin, WI)
- 11 days ago
Assist Branch Management in maintaining and deepening retail banking relationships through relationship building calls and activities to meet sales and branch growth goals....
Lead Teller PAY Starting AT HR+ DOE
- Milwaukee, WI (7 miles from New Berlin, WI)
- 27 days ago
- Milwaukee, WI (7 miles from New Berlin, WI)
- 27 days ago
JOB REQUIREMENTS: Lead Teller - PAY STARTING AT \$19/HR+ DOE LinkedIn Twitter Email Message Share Job Location 403 W Silver Spring Dr, Glendale, Wisconsin Tracking Code 6259 Position Type...
Demographic Data for New Berlin, WI
Moving to New Berlin, WI? Find some basic demographic data about New Berlin, WI below.
Teller Supervisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Teller Supervisor Jobs in New Berlin, WI
Highest Education Level
Teller Supervisors in New Berlin, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Mortgage Lending
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Cross Selling
- OFAC
- Mortgage Processing
- Wire Transfers
- Financial Services
- Branch Management
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Finance
- Microsoft Windows
- Decision Making
- Customer Relations
- Listening
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills