Teller Supervisor Jobs in Plano, TX
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
- Garland, TX (10 miles from Plano, TX)
- 2 days ago
- Garland, TX (10 miles from Plano, TX)
- 2 days ago
Position Purpose and Objectives The primary purpose of the Lead Teller Virtual position is to assist Credit Union of Texas in living out its Brand Standards in providing outstanding service to...
- Dallas, TX (18 miles from Plano, TX)
- 17 days ago
- Dallas, TX (18 miles from Plano, TX)
- 17 days ago
Position Purpose and Objectives The Lead Teller is responsible to lead the Branch Tellers in performing financial and service transactions, ensure the branch is compliant with audit regulations,...
Senior Teller - Dallas Preston Center
- Dallas, TX (18 miles from Plano, TX)
- 27 days ago
- Dallas, TX (18 miles from Plano, TX)
- 27 days ago
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted...
Actively cross sells Bank products and services. 3. Effectively supervises area personnel, ensuring optimal performance....
Demographic Data for Plano, TX
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Salary for Teller Supervisor Jobs in Plano, TX
Highest Education Level
Teller Supervisors in Plano, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Automated Clearing House
- Wire Transfers
- Mortgage Processing
- Financial Services
- Foreign Exchange
- Branch Management
- Wealth Management
- Internal Control
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- 10 Key
- Client Services
- Cash Handling
- Resolution
- Notary Public
- Referrals
- Problem Resolution
- Customer Satisfaction
- Risk Management
- Microsoft Windows
- Decision Making
- Listening
- Retail
- Auditing
- High School Diploma
- Customer Relations
- Written Communication
- Coaching
- Telephone Skills
- Mentoring
- Collaboration
- Policy Development
- Regulations
- Problem Solving
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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