Teller Supervisor Jobs in Pennsylvania
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
Location: 500 Farm Lane - Doylestown, Pennsylvania 18901 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller,...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
Perform routine member transactions, including but not limited to deposits, withdrawals, loan payments, transfers and check cashing....
Traditions Bank - Community Banking Supervisor (Sr Head Teller)
- East York, PA
- 10 days ago
- East York, PA
- 10 days ago
Community Banking Supervisor (also known as Senior Head Teller or Senior Branch Operations Specialist) Are you ready to lead and empower a dynamic banking team while ensuring operational...
Ensures completion of ATM balancing & settlements daily. Ensures completion of Vault balancing daily. Having satisfactory Operation Assessment Readiness audit....
WASHINGTON FINANCIAL IS HIRING A SENIOR TELLER SENIOR TELLER – Requires proficient analytical, mathematics and computer skills; ability to lift approximately 50 lbs. of coin. High school diploma...
Teller Manager- Montgomeryville, PA (40 hours)
- Montgomeryville, PA
- 90+ days ago
- Montgomeryville, PA
- 90+ days ago
oversight of simple to complex daily Store administrative duties Decisions more advanced teller transactions as well as processes teller transactions that range from routine to advanced, including check...
Assistant Head Teller - Quakertown Commons Office (Supermarket Branch)
- Quakertown, PA
- 90+ days ago
- Quakertown, PA
- 90+ days ago
representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling...
Demographic Data for Pennsylvania
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Salary for Teller Supervisor Jobs in Pennsylvania
Highest Education Level
Teller Supervisors in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Automated Clearing House
- Wire Transfers
- Mortgage Processing
- Financial Services
- Foreign Exchange
- Branch Management
- Wealth Management
- Internal Control
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- 10 Key
- Client Services
- Cash Handling
- Resolution
- Notary Public
- Referrals
- Problem Resolution
- Customer Satisfaction
- Risk Management
- Microsoft Windows
- Decision Making
- Listening
- Retail
- Auditing
- High School Diploma
- Customer Relations
- Written Communication
- Coaching
- Telephone Skills
- Mentoring
- Collaboration
- Policy Development
- Regulations
- Problem Solving
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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