Teller Supervisor Jobs in Pennsylvania
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Armed Vault Teller - 106570 DESCRIPTION/RESPONSIBILITIES: Job Description As a Vault Custodian, you work with your team to maintain inventory in our cash vaults for our Loomis customers....
Senior Teller (Senior Financial Center Associate) - Minersville, PA
- Minersville, PA
- 7 days ago
- Minersville, PA
- 7 days ago
. - Oversees and ensures that the financial center line operates in compliance with the organization's operating policies/procedures related to the processing of deposits, withdrawals, check cashing...
Reference #: R-839 Work Location: 6085 Allentown Blvd Harrisburg, PA 17112 Work Hours: Monday - Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 12:00 pm (Must be flexible...
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Vault Teller - 103577 DESCRIPTION/RESPONSIBILITIES:With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing...
Assistant Head Teller - Downtown Quakertown Office
- Quakertown, PA
- 14 days ago
- Quakertown, PA
- 14 days ago
Familiarity with the bank's products & services, lending policies and guidelines, in order to provide backup for platform....
balancing & settlements daily.Ensures completion of Vault balancing daily.Having satisfactory OARaudit.Works directly with and supports staff with Retail Services Supervisor.Maintains a positive relationship...
Senior Teller (Senior Financial Center Associate)
- Marysville, PA
- 22 days ago
- Marysville, PA
- 22 days ago
Oversees and ensures that the financial center line operates in compliance with the organization's operating policies/procedures related to the processing of deposits, withdrawals, check cashing, and...
banker, relationship banker, retail associate, retail banker, sales associate, sales rep, sales representative, teller, teller/CSR, universal banker, head teller, lead universal banker, branch operations...
Lead Teller I, Jersey Shore Main - 0HS68187508
- Jersey Shore, PA
- 23 days ago
- Jersey Shore, PA
- 23 days ago
May provide support for new account opening, loans, etc.3. May balance and/or service ATM machines.4. May verify and wrap coin for vault cash control purposes.5....
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Work Location: 920 Fifth Ave. Ford City, PA 16226 Work Hours: Monday - Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 12:00 pm (Must be flexible around branch hours)...
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
Demographic Data for Pennsylvania
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Salary for Teller Supervisor Jobs in Pennsylvania
Highest Education Level
Teller Supervisors in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Mortgage Lending
- Vault Balancing
- ATM Balancing
- BSA
- Loan Documentation
- Commercial Banking
- Cross Selling
- OFAC
- Mortgage Processing
- Wire Transfers
- Financial Services
- Branch Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Decision Making
- Customer Relations
- Listening
- Retail
- High School Diploma
- Auditing
- Telephone Skills
- Written Communication
- Typing
- Coaching
- Employee Development
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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