Teller Supervisor Jobs in Philadelphia, PA

A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.

To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.

1-6 of 6 Jobs

Head Teller

  • West Chester, PA (23 miles from Philadelphia, PA)
  • 9 days ago
  • West Chester, PA (23 miles from Philadelphia, PA)
  • 9 days ago

balancing & settlements daily.Ensures completion of Vault balancing daily.Having satisfactory Operation Assessment Readiness audit....

Head Teller

  • Bordentown, NJ (24 miles from Philadelphia, PA)
  • 21 days ago
  • Bordentown, NJ (24 miles from Philadelphia, PA)
  • 21 days ago

We are always seeking top talent in Retail Banking....

Lead Teller

  • Wilmington, DE (24 miles from Philadelphia, PA)
  • 22 days ago
  • Wilmington, DE (24 miles from Philadelphia, PA)
  • 22 days ago

This position will be based in Wilmington, DE at the Elsmere retail banking branch....

Lead Teller

  • Prospect Park, PA (8 miles from Philadelphia, PA)
  • 30+ days ago
  • Prospect Park, PA (8 miles from Philadelphia, PA)
  • 30+ days ago

This position will be based in Prospect Park, PA at the Interboro retail banking branch....

Cash Management Supervisor

  • Blue Bell, PA (15 miles from Philadelphia, PA)
  • 30+ days ago
  • Blue Bell, PA (15 miles from Philadelphia, PA)
  • 30+ days ago

Primary responsibilities will include but are not limited to: Review daily cash funding and approve wires/ach. Reviewing and Approving daily cash journal entries Manage banking relationships and...

Teller Manager- Chalfont, PA (40 hours)

  • Chalfont, PA (23 miles from Philadelphia, PA)
  • 30+ days ago
  • Chalfont, PA (23 miles from Philadelphia, PA)
  • 30+ days ago

oversight of simple to complex daily Store administrative duties Decisions more advanced teller transactions as well as processes teller transactions that range from routine to advanced, including check...

Demographic Data for Philadelphia, PA

Moving to Philadelphia, PA? Find some basic demographic data about Philadelphia, PA below.


Local
National
1,604,167
30,077
Large

Teller Supervisor Online Courses and Training Opportunities

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Salary for Teller Supervisor Jobs in Philadelphia, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Teller Supervisor positions.



Highest Education Level

Teller Supervisors in Philadelphia, PA offer the following education background
Bachelor's Degree
32.0%
High School or GED
28.3%
Associate's Degree
14.3%
Vocational Degree or Certification
10.2%
Master's Degree
9.5%
Some College
3.7%
Some High School
1.2%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Teller Supervisors in Philadelphia, PA
None
48.3%
Less than 1 year
43.8%
1-2 years
7.9%