Teller Supervisor Jobs in Philadelphia, PA
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
- West Chester, PA (23 miles from Philadelphia, PA)
- 9 days ago
- West Chester, PA (23 miles from Philadelphia, PA)
- 9 days ago
balancing & settlements daily.Ensures completion of Vault balancing daily.Having satisfactory Operation Assessment Readiness audit....
- Bordentown, NJ (24 miles from Philadelphia, PA)
- 21 days ago
- Bordentown, NJ (24 miles from Philadelphia, PA)
- 21 days ago
We are always seeking top talent in Retail Banking....
- Wilmington, DE (24 miles from Philadelphia, PA)
- 22 days ago
- Wilmington, DE (24 miles from Philadelphia, PA)
- 22 days ago
This position will be based in Wilmington, DE at the Elsmere retail banking branch....
- Prospect Park, PA (8 miles from Philadelphia, PA)
- 30+ days ago
- Prospect Park, PA (8 miles from Philadelphia, PA)
- 30+ days ago
This position will be based in Prospect Park, PA at the Interboro retail banking branch....
- Blue Bell, PA (15 miles from Philadelphia, PA)
- 30+ days ago
- Blue Bell, PA (15 miles from Philadelphia, PA)
- 30+ days ago
Primary responsibilities will include but are not limited to: Review daily cash funding and approve wires/ach. Reviewing and Approving daily cash journal entries Manage banking relationships and...
Teller Manager- Chalfont, PA (40 hours)
- Chalfont, PA (23 miles from Philadelphia, PA)
- 30+ days ago
- Chalfont, PA (23 miles from Philadelphia, PA)
- 30+ days ago
oversight of simple to complex daily Store administrative duties Decisions more advanced teller transactions as well as processes teller transactions that range from routine to advanced, including check...
Demographic Data for Philadelphia, PA
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Title Synonyms
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Salary for Teller Supervisor Jobs in Philadelphia, PA
Required or preferred licenses and certifications for Teller Supervisor positions.
Highest Education Level
Teller Supervisors in Philadelphia, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- Account Opening
- ATM Balancing
- BSA
- Commercial Banking
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Anti-Money Laundering
- Wealth Management
- Financial Services
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- Cash Management
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Customer Relations
- High School Diploma
- Retail
- Decision Making
- Prioritizing
- Written Communication
- Auditing
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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