Teller Supervisor Jobs in North Carolina

A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.

To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.

1-9 of 9 Jobs

Lead Teller

  • Tarboro, NC
  • 8 days ago
  • Tarboro, NC
  • 8 days ago

This position will be based at the Tarboro retail banking branch....

Teller Supervisor I

  • Wilson, NC
  • 10 days ago
  • Wilson, NC
  • 10 days ago

ATM balancing per Bank policy and manage any problems. Adhere to and ensure that all security policies and procedures are enforced....

Teller Supervisor

  • Mooresville, NC
  • 12 days ago
  • Mooresville, NC
  • 12 days ago

Deliver Exceptional Customer Service via efficient and accurate transaction processing, assist customers with questions, and engage them about their financial needs, as well as our services....

Lead Teller - North Ridge

  • Raleigh, NC
  • 13 days ago
  • Raleigh, NC
  • 13 days ago

This position will be based in Raleigh at the North Ridge retail banking branch....

Lead Teller - North Ridge

  • Raleigh, NC
  • 14 days ago
  • Raleigh, NC
  • 14 days ago

This position will be based in Raleigh at the North Ridge retail banking branch....

Client Experience Banker, Lead Teller - Greensboro

  • Greensboro, NC
  • 15 days ago
  • Greensboro, NC
  • 15 days ago

Knowledge of retail banking rules, regulations, policies and procedures Successful completion of all training deemed necessary by the Bank....

Operations Services Supervisor (Teller Manager)

  • Greensboro, NC
  • 21 days ago
  • Greensboro, NC
  • 21 days ago

banking products and services, Operations Management Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality...

Lead Teller Pinehurst

  • Pinehurst, NC
  • 30+ days ago
  • Pinehurst, NC
  • 30+ days ago

This position will be based in Pinenhurst, NC at the Pinehurst retail banking branch....

Head Teller

  • Archdale, NC
  • 60+ days ago
  • Archdale, NC
  • 60+ days ago

ATM Balancing, etc. CTR’s, SAR’s: Completes and review for accuracy. Opening and closing vault, incoming & outgoing shipments. Balances general ledger accounts....

Demographic Data for North Carolina

Moving to North Carolina? Find some basic demographic data about North Carolina below.


Local
National
10,439,413
246,359

Teller Supervisor Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Supervised Learning Course
In this course, you'll learn about different types of supervised learning and how to use them to solve real-world problems. Our exclusive content is co-created and continually refined with...
Cyber Risk Supervision
As the reliance of the financial sector on Information Technology and the interconnectedness of systems continue to rise, cybersecurity has become a financial stability risk. Financial supervisors...
Clinical Supervision with Confidence
This online course will help you become a more effective clinical supervisor or educator. It is mapped to competences within the Academy of Medical Educators framework for professional...

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Salary for Teller Supervisor Jobs in North Carolina

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Teller Supervisor positions.



Highest Education Level

Teller Supervisors in North Carolina offer the following education background
Bachelor's Degree
32.0%
High School or GED
28.3%
Associate's Degree
14.3%
Vocational Degree or Certification
10.2%
Master's Degree
9.5%
Some College
3.7%
Some High School
1.2%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Teller Supervisors in North Carolina
None
48.3%
Less than 1 year
43.8%
1-2 years
7.9%