Teller Supervisor Jobs in Indiana
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
Summary: The Supervisor, Servicing Cash Management is responsible for managing the day-to-day operations of payment processing and cash reconciliation processes. Please note that this role is...
cashing and hold waiver policies - Balance ATM - Order and ship money to maintain proper inventory and fill coin and currency orders - Participate in the interviewing process and hiring decisions -...
As Lead Teller within PNC's Retail Banking Organization, you will be based in Carmel, IN at the Cool Creek Branch....
As Lead Teller within PNC's Retail Banking Organization, you will be based in Carmel, IN at the Cool Creek Branch....
Acts as a Service Representative as needed and enthusiastically cross-sells Credit Union services....
Position Summary: The Express Teller Manager is responsible for managing the Express Teller team, ensuring high-quality customer interactions through ITM channels. This role focuses on staff...
Demographic Data for Indiana
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Salary for Teller Supervisor Jobs in Indiana
Highest Education Level
Teller Supervisors in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Personal Banker
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- BSA
- Commercial Banking
- Account Maintenance
- Cross Selling
- Mortgage Processing
- Foreign Exchange
- Financial Services
- Branch Management
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Finance
- Decision Making
- Listening
- Customer Relations
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Employee Development
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Bilingual
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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